Exceptional A+++ service from The Duct Cleaning Specialists. From start to finish I was completely blown away by the combination of professionalism, efficiency, knowledge, quality of work and attention to detail everyone at the company exhibits. Setting up an appointment was incredibly easy as Paul responded almost instantly to my request for more information & an estimate for the work before booking an actual appointment. Upon initial inquiry, Paul had me fill out a short form with preferred dates/time for an appointment and he was able in such short notice to schedule an appointment for me the very next day. Needless to say I was both extremely grateful and impressed with the efficacy of the scheduling process. The crew, Jonathan and James, arrived promptly the following day, and I continued to be impressed with the level of professionalism displayed by both of these gentlemen who were very polite in introducing themselves and the work to be performed. I had hired them to do a dryer vent cleaning as my dryer was taking 3 hours to dry a single load. Jonathan and James quickly diagnosed the situation as having 2 main issues--(1) that the original installer of the dryer vent had erroneously left the ducting too long, creating a kink that prevented my dryer from venting to the outside properly and (2)as a result of the kink in the ducting, the dryer lint had proliferated inside the dryer itself. After diagnosing the problem, Jonathan and James proceeded to shorten the duct to remove the kink and laboriously, methodically and carefully remove all traces of the tremendous lint build up within the machine itself, and also vacuumed the floor area around the back of the dryer to remove all lint build up. At the end, Jonathan checked and cleaned the vent on the exterior wall and left the entire work area spotless. I was truly amazed at the tenacity displayed by Jonathan and James as well as the quality of work. Would recommend this company to anyone in a heartbeat. I look forward to continued booking of The Duct Cleaning Specialists for all relevant future needs. Thank you Paul, Jonathan and James for your exceptional work!! A++++++++++
- Approximate cost of services:
- $85.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
What better way to start the weekend than receiving this Awesome Review. We have worked really hard over the years to put a system in place that works for both us and the homeowner, so glad that it shows. Glad to hear the guys were able to get the issue solved and that you were happy with the entire process from start to finish. Thanks for really taking the time to share about your experience with us in great detail. It means a lot. If we can be of any help in the future, please give us a call. Have a great weekend!!! ~Paul