Extremely poor service. Windows took twice as long to receive than I was told. There was zero communication and customer service was rude when I called to inquire. Price was fine and window quality is fine. Installers were friendly and cleaned up but the spray insulation they used around the new windows was not adequate and the trim around the outside of the windows was terrible. They cut the trim to different sizes and looks very mismatched. We will redo our own trim at our cost. We are extremely dissatisfied with the whole experience.
- Approximate cost of services:
- $8,000.00
- Company Response
We take these matters very seriously, unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records.
If you are a client of ours, we would like to investigate this issue further, please give us a call at 403-668-1447 and our agent will help to address this matter. Thank you.