Ecoline Windows

Windows & Doors Installation & Service
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89%

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Reviews by rating (past 12 months)

Reviews for Ecoline Windows

Average customer rating:
9.4 10 (421 reviews)

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Private User
Private User
Private User reviews Calgary, AB
1/10

Window Replacement

I would not recommend this company. I only had a small project replacing 2 windows, but the project was delayed 2 months, the installers were unprofessional, and the windows broke after 13 months, just after the warranty expired.

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Company Response

Hello there. Thank you very much for your feedback. Sealed units are covered for a lifetime warranty (25 years) against a sealed unit failure (moisture between the glass panes) and for 1 year against pressure cracks. This is a standard warranty in the industry. Unfortunately we can not provide the replacement free of charge since the window in question was installed over a year ago. We are sorry for the inconveniences it may have caused you.

Private User
Private User
Private User reviews Saskatoon, SK
10/10

Bay window

We had a bay window installed in 2017 and couldn't be happier with Ecoline Windows service. We had a defect in the window from factory and they were quick to return and replace it. Very friendly people who appreciate our business. We are getting more windows installed this year. Alex was a great help who explained things very patiently (thanks Alex!). We would definitely refer friends and family to Ecoline Windows!!

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Company Response

Hello there, thank you very much for your positive review. It is always a pleasure to read good things about our staff, and that you are satisfied with the product. We believe in excellent customer service and honesty. Enjoy your new windows and thank you again!

Claire in Regina
Claire in Regina
1 review Regina, SK
10/10

Installing Patio Doors

Absolutely love our new patio doors! The people were very polite and professional and gave me constant updates on the status of my installation, from purchase to build (they had to make my patio doors to size and specifications that I wanted) and completion. I will definately go with them again!

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Company Response

Hi Claire. We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Thank you and we appreciate you very much!

Ann in Edmonton
Ann in Edmonton
2 reviews Edmonton, AB
10/10

FABULOUS Job on the New Windows!

Ecoline Windows is amazing! From the salesman and the installers to the admin., everyone was professional, friendly and knowledgeable. They kept in constant contact with us throughout the process. It was finished quickly, on time and with no mess! We are planning on going back for more work and wouldn't hesitate to recommend them to anyone! Our new windows look GREAT.

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Company Response

Hello Ann, thank you very much for your positive review. It is always a pleasure to read good things about our staff, and that you are satisfied with the product. We believe in excellent customer service and honesty .Enjoy your new windows and thank you again!

Hunter C in Stonewall
Hunter C in Stonewall
1 review Stonewall, MB
10/10

Window replacement

Ecoline sales rep was very good at explaining the 9 window install and product options. Their estimate were very clear and detailed and price comparisons were competitive. The installation team was fast, and did quality work with superior attention to detail. The windows look amazing and are already noticeably more heat efficient. Anyone considering window replacements should definitely call Ecoline!

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Company Response

Thanks Hunter C, we're glad you were satisfied with all aspects of replacing windows with Ecoline. Don't hesitate to give us a call if you have any questions in the future, our Customer Care department is always here to help. Keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

Mabel in Calgary
Mabel in Calgary
1 review Calgary, AB
10/10

Window replacement

This past November was my fourth project with ecoline. I am very satisfied with the service.
The window are awesome. Quiet,warm in winter and perfect in summer.
Way nicer than the builder standard stuff that comes with your home.

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Company Response

Hello Mabel, thank you for your positive review. We value the trust placed in our company, as well as your repeat business. Please don't hesitate to contact us if you have any questions or concerns in the future. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

Sabrina in Calgary
Sabrina in Calgary
1 review Calgary, AB
9/10

Window replacements

From the first phone call to the follow up call today the staff at Eco Line has been efficient, friendly and very easy to work with. We had a few estimates done for 7 window replacements and Eco Line was the most cost effective for what we needed. At no time did we feel pressured or feel like we were just another number. It did take a couple months for the windows to come in which we were told so we expected it however we received calls during that time keeping us up to date with the progress. For installation the crew was friendly, accomodating, quick with their work and did a great job on the installations. If I were to nit pick anything it would’ve been the clean up afterwards, yes they did clean up, vacuum and sweep however we did find some dust on counter tops and some bits left in the bedroom and en-suite aswell as outside but it was small so again just a nit pick thing. I would for sure recommend Eco Line windows and will use them for future replacements

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Company Response

Thanks for your positive review Sabrina. We're glad you enjoyed replacing your windows with Ecoline. Please don't hesitate to contact us if you have any questions or concerns in the future. Keep in mind, we do also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

Sharlene Young from Airdrie
Sharlene Young from Airdrie
1 review Edmonton, AB
10/10

Second time we have used Ecoline Windows Calgary

We chose Ecoline for our window replacement because we had used them a few years ago and were very happy with both their service and with the quality of the windows they installed .
Once again, everyone we dealt with from the Estimator to Installers was very professional and arrived on time! The company kept us informed about the delivery and installation schedule. They also followed up after installation to make sure everything was satisfactory.
I would not hesitate to recommend Ecoline Windows Calgary!

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Company Response

Hello Sharlene, thank you for your positive review. We value the trust placed in our company, as well as your repeat business. Please don't hesitate to contact us if you have any questions or concerns in the future. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

Jennifer in Edmonton
Jennifer in Edmonton
1 review Edmonton, AB
10/10

New Windows

I scheduled a quote on replacing 5 windows and a patio door. The salesperson came to show me what could be offered. He was professional, quick, and had a very pleasant "no pressure sales" approach.
The measuring guys came out and that was fast and easy.
The windows took a bit longer than originally planned. The installers were super helpful in helping move stuff out of the way, they were super hardworking and finished in one day.
The windows and trim look 100% better, the house is noticeably warmer and more efficient, and there is no more ice build up or wetness from freezing and thawing windows.
I would recommend to anyone!

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Company Response

Thanks Jennifer, we're glad you were satisfied with all aspects of replacing windows with Ecoline. Don't hesitate to give us a call if you have any questions in the future, our Customer Care department is always here to help. Keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Windows

Joel Notaes the project manager was very helpful and patient. Ensuring we pick the best product for our home.

The work done was completed efficiently and professionally.

This is a great company to get your work done by and would 100% recommend.

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Company Response

Hello there, thank you very much for your positive review. It is always a pleasure to read good things about our staff, and that you are satisfied with the product. We believe in excellent customer service and honesty .Enjoy your new windows and thank you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ecoline Windows

We specialize in replacement windows, doors and patio doors for the residential market and work directly with homeowners.
We take care of supplying and installing the windows.
We specialize in both full-frame and retrofit replacement.
We specialize in energy efficient vinyl windows, steel and fiberglass doors and patio doors.
We don’t offer aluminum, wood, or fiberglass windows.
We offer all common styles of windows.
Our window options include casement, awning, slider, hung, bay, bow, shape and combination windows.
We offer triple-pane windows on all our models including a slider and hung windows.
We design and assemble our windows in Canada, specifically for the prairie climate.
We offer financing options.
In Manitoba, we work with Manitoba Hydro and home improvement financing companies. In Calgary, Edmonton, Regina, and Saskatoon we work with home improvement financing companies.
We have our own dedicated installers.
We dispose of your old windows.
We offer warranty on our product and labor.
We have qualified technicians to service our windows.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Patio Doors, Exterior Doors.
SERVICES
Supply and Install Windows and Doors, Wall Cutouts, Opening Enlargements, Building of Bay & Bow Windows, Exterior Doors.
STYLES
Casements, Awnings, Single & Double Hung Tilts, Single & Double Sliders, Bay Windows, Bow Windows, Picture Windows, Architectural etc.
WEBSITE
https://www.ecolinewindows.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, Interact, Visa, MasterCard,
MEMBERSHIPS
BBB, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25-Year Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.