Ecoline Windows

Windows & Doors Installation & Service
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Reviews for Ecoline Windows

Average customer rating:
9.5 10 (406 reviews)

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Private User
Private User
Private User reviews Sherwood Park, AB
10/10

Replacement of Windows

We had Ecoline replace all windows in our home in 3 stages, over a three year period. At our request, the same team of installers performed the work. The complete experience was excellent. The team was courteous and did a great job.

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Company Response

Hello there,Thank you for your positive review. We value the trust placed in our company, as well as your repeat business. Please don't hesitate to contact us if you have any questions or concerns in the future. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

Elisabeth in Edmonton
Elisabeth in Edmonton
1 review Edmonton, AB
0/10

Terrible customer service

replacement window never arrived...Eina (regional manager) does “not have a boss” so no one can help us....would never recommend this Ecoline in Edmonton. Have done so in the past but deeply regret that!

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Company Response

Hello Elisabeth. Thank you very much for your feedback. First of all, we would like to take a moment and apologize if you have not received an immediate attention to your concerns. Each and every customer is very important to us. You will be receiving a phone call from our scheduling department to set up an appointment for the sealed unit replacement.

Chermayn Fong in Calgary
Chermayn Fong in Calgary
1 review Edmonton, AB
9/10

I Shall Return

The representative was super nice and professional, he explained to us the different types of windows and pros and cons of each. The installers were professional and friendly. They made sure the house was clean before their departure. The windows are fantastic! They keep the cold out way better than our old windows, we don't regret it!

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Company Response

Hello Chermayn, thank you very much for your positive review. It is always a pleasure to read good things about our staff, and that you are satisfied with the product. We believe in excellent customer service and honesty .Enjoy your new windows and thank you again!

Tracy T in Winnipeg
Tracy T in Winnipeg
1 review Winnipeg, MB
10/10

New Windows

Ecoline installed 3 new windows for us in the spring. We were very impressed right from start to finish. Our salesman,Sergey, was very thorough, showing us all the features and advantages of their windows. The installers arrived promptly on time and installation was completed in 3 hours without little disruption to the household. If it weren't for the new windows, you wouldn't know they'd been there...cleanup was impeccable. I would highly recommend this company.

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Company Response

Hello Tracy, thank you very much for your positive review. It is always a pleasure to read good things about our staff, and that you are satisfied with the product. We believe in excellent customer service and honesty .Enjoy your new windows and thank you again!

Private User
Private User
Private User reviews Winnipeg, MB
10/10

two new bedroom windows

I had issues with condensation build up (turning into ice) on two of my older windows from a renovation - so I was in need of window replacements. I had a few companies come to provide estimates for windows but the reason why I went with Ecoline was because of the time the salesperson took to educate me about their products. I am very happy with their windows and now there is no condensation issues.

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Company Response

Hello there ,We're glad we were able to provide the right window solution for you. Keep in mind, we do have a referral incentive program if you recommend us to any friends or neighbours. Thank you for your business and feedback.

u147 in Prince George
u147 in Prince George
1 review Edmonton, AB
10/10

Revamping Home Windows

logo.jpg Ecoline Windows
1-866-644-6418
Edmonton
AB
T5J 3S9
CANADA

Accommodated me for a rush order, sales staff very responsive to all my inquiries. Professional and efficient installation. Installers cleaned everything up after the job was completed. Completely satisfied with the new windows.

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Company Response

Thanks for your positive review, we're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.

edgar.delgado
edgar.delgado
2 reviews Calgary, AB
10/10

Master Bedroom Window

I Asked three companies for a quote, one did not even responded, the second one had to be chased around to respond but the people at Ecoline came to my house right away and perform a quote on the spot. The sales people were very diligent and followed up on all the paperwork and energy efficiency rebates. The window was manufactured before the promised by date, The installers were very professional and clean up everything after finishing. Overall I'm very happy with the value for the price and the service experience. I recommend Ecoline windows to anyone.

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Company Response

Thanks for your positive review Edgar, we're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.

David in Calgary
David in Calgary
1 review , ON
10/10

Great Job!!!

Eco-Line Windows are really fantastic in terms of fancy looking, price-competition, quality, and services. The site foreman, Denis, did a great job during the installation since it was so challenging in my house. I really want to say thank-you to Denis. Recommend!!!

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Company Response

Hello David. Thank you very much for such an excellent review. Enjoy your new windows and please note we are always here if you need us.

Libby in Winnipeg
Libby in Winnipeg
1 review Winnipeg, MB
10/10

Basement window installation

Was having a difficult time finding a company that would replace only one window. Ecoline sent a representative who provided a quote and time frame which the company adhered to. The installation was quick and efficient. Completed within an hour. They were all very professional and friendly. The cost was actually less than buying a window myself and finding someone to install it.

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Company Response

Thanks for your review Libby. We're glad you found our price competitive and we were able to properly address your window replacement needs. Please don't hesitate to contact us if you have any questions about your new windows

Jana in Toronto
Jana in Toronto
1 review Toronto, ON
10/10

Good customer service

We ordered 3 basement windows and 3 main floor windows from Ecoline. The main reason we went with this company was the customer service, I had ask for quotes from 4 other companies, of that 2 did not even respond to my request, 1 took 2 months to get us a quote back (by that time I had already ordered from Ecoline) and the other 1 that actually got us a quote back on time was not responsive to follow up questions. Ecoline was the only company that responded to us in a reasonable amount of time, mostly the same day. The guys installing we on time within the time frame provided, cleaned up after themselves, got it all done in one day and did a very nice job saving the old trim and putting it back on after. Overall very good company to work with. We have also purchased an entrance way door for our rental and just purchased another large window for our place. Highly likely will purchased more windows from them again for the in-laws house. The responsive customer communication and service is what really sold us on Ecoline. Also high quality products, their windows are performing much better than the Lux windows that were installed last year (2017) by the person we bough the home from, which are also double pane glass with argon gas.

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Company Response

Hi Jana. We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Thank you and we appreciate you very much!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ecoline Windows

We specialize in replacement windows, doors and patio doors for the residential market and work directly with homeowners.
We take care of supplying and installing the windows.
We specialize in both full-frame and retrofit replacement.
We specialize in energy efficient vinyl windows, steel and fiberglass doors and patio doors.
We don’t offer aluminum, wood, or fiberglass windows.
We offer all common styles of windows.
Our window options include casement, awning, slider, hung, bay, bow, shape and combination windows.
We offer triple-pane windows on all our models including a slider and hung windows.
We design and assemble our windows in Canada, specifically for the prairie climate.
We offer financing options.
In Manitoba, we work with Manitoba Hydro and home improvement financing companies. In Calgary, Edmonton, Regina, and Saskatoon we work with home improvement financing companies.
We have our own dedicated installers.
We dispose of your old windows.
We offer warranty on our product and labor.
We have qualified technicians to service our windows.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Patio Doors, Exterior Doors.
SERVICES
Supply and Install Windows and Doors, Wall Cutouts, Opening Enlargements, Building of Bay & Bow Windows, Exterior Doors.
STYLES
Casements, Awnings, Single & Double Hung Tilts, Single & Double Sliders, Bay Windows, Bow Windows, Picture Windows, Architectural etc.
WEBSITE
https://www.ecolinewindows.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, Interact, Visa, MasterCard,
MEMBERSHIPS
BBB, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25-Year Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.