Ecoline Windows

Windows & Doors Installation & Service
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90%

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Reviews for Ecoline Windows

Average customer rating:
9.6 10 (356 reviews)

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tina in Edmonton
tina in Edmonton
7 reviews Edmonton, AB
10/10

Window replacement

I love, love, LOVE our new windows from Ecoline!! I had received quotes from quite a few window companies in Edmonton but the quality of the product Ecoline supplies made it an easy choice to go with them. The salesman Alexey was AMAZING! He even came over after the install was complete to make sure I was satisfied. The installers were very fast, knowledgeable, and clean. Mostly the difference between our old windows and our new ones is incredible! Our home is so much warmer, quieter, and safer now. If you are thinking about window replacement call Ecoline!!

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Company Response

Hello Tina, we were very excited to read your review and we will make sure to forward it to your project manager Alexey, installation crew and our office staff. To build a good reputation and earn customer's trust is one of the hardest things for every business. Enjoy your new windows and thank you for your positive review. Please contact us if you have any questions about your new windows. Keep in mind, we also offer a referral incentive if you decide to recommend us to any friends of neighbours.

Sue Cook in Edmonton
Sue Cook in Edmonton
1 review Edmonton, AB
10/10

Awesome job !

Ecoline windows installed are new windows a few weeks ago. What an amazing job they have done with a very difficult project we are over the moon with them. The standard of professionalism was second to none. Working in freezing temperatures and in an awkward situation didn't seem much of a concern to these amazing guys. We would totally recommend this company and their window installers . They kept us updated every step of the way and the end result is fantastic.

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Company Response

Hello Sue, we were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. To build a good reputation and earn customer's trust is one of the hardest things for every business. Please contact us if you have any questions regarding your new windows. Keep in mind also, we have a referral incentive program if you decide to recommend us to any friends or neighbours

V Barclay  in Edmonton
V Barclay in Edmonton
1 review Edmonton, AB
10/10

Bedroom replacement windows

We were very happy with the products and the service. The sales rep that came out and gave us the quote was very good and honest. He made suggestions and gave us different options and price quotes. The installers were on time and did a great job, hauling away all the old material. After the install we were contacted a few times to make sure everything was satisfactory.
We would use them again and I have already recommended them to my friends.

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Company Response

Hello V Barclay, thank you very much for such a great review about Ecoline Windows. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.

lindsay in Edmonton
lindsay in Edmonton
1 review Edmonton, AB
10/10

installation of basement windows

I picked up their brochure in the mail and contacted them the same day. A representative came out in a few days and told us about their products. The product we chose we are very happy with , the installation was done promptly and sooner than we thought. the installer was focused and professional in his job. He cleaned up very well after his job was done. We will choose this company for future business when needed and would not hesitate to recommend them to other friends or neighbors.

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Company Response

Thanks Lindsay. Glad your replacement went according to plan. Don't hesitate to contact us if you have any questions about your new windows or when you are ready for the second project. Please keep in mind also, we do offer a referral incentive if you decide to refer us to friends or neighbours

Gabrielle in Toronto
Gabrielle in Toronto
1 review Edmonton, AB
10/10

Great company, our windows look amazing!!

This was our second time using Ecoline Windows, and we were once again satisfied with the company. Great customer service and installation crew. They did a great job replacing our old windows, and the new ones look amazing!

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Company Response

Hi Gabrielle, We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory for the second time in the row.

Chuan in Toronto
Chuan in Toronto
1 review Winnipeg, MB
10/10

Window and Patio Door

Very competitive price, the sales offers professional information about products. Finished 3 windows and 1 patio door installation in just one day. They helped to seal the little frame leaking of my existing patio door in dinning room for free.

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Company Response

Hello Chuan, thank you very much for such a great review about Ecoline Windows. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows and the patio door. Please keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.

Karen in Stony Plain
Karen in Stony Plain
1 review Stony Plain, AB
10/10

Basement window replacement

Ecoline Windows did a professional job from start to finish. My concerns about fire codes and safe egress were answered at the initial meeting. Installation was efficient and professional. I would definitely use them again.

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Company Response

Thanks for your positive review Karen. We're happy we were able to find a window replacement solution that works for you. Please don't hesitate to contact us if you have any questions about your new windows.

Guin from Calgary
Guin from Calgary
21 reviews Calgary, AB
10/10

Excellent products and customer service

After getting a number of quotes, we were the most impressed by Ecoline and their customer service as well as competitive price. We booked an install date which ended up being sooner than expected which was nice, considering our cold winter. I really appreciated that they didn't talk negatively about their competitors, they just explained how their windows were made and their benefits. It was also very nice having updates on processing time and when they were ready.
The installers were great, they laid drop sheets everywhere they were working and were polite. Considering it was -20 outside and basically the whole front of our house was uncovered, they worked hard to get it done quickly and efficiently. When they were finished, they cleaned up inside as well as all the debris from outside.
I can actually enjoy sitting in my living room and sleeping in my bedroom without freezing thanks to Ecoline and my new windows. I would definitely reccomend.

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Company Response

Hello Guin, we were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.

Not Happy in Edmonton
Not Happy in Edmonton
1 review Edmonton, AB
0/10

Shady Company

They damages are bush and said that's our problem. They are dishonest. emails was sent out advising bush would not be my responsibility. No emails were ever received.
Money has been held back until they replace the bush. They are withholding the rebate because of this. Holding rebate back was never discussed.
The AR department are rude ignorant and are clueless on how to speak with customers in a professional manner. They hung up on me.
Once the PM has sold the windows they don't care about the rest of the process.
Would not recommend this company to anybody.

1 of 1 people found this review helpful.
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Company Response

This review is currently under investigation by the Home Stars, thank you for understanding

Jp in Edmonton
Jp in Edmonton
1 review Edmonton, AB
10/10

Window installation

From start to finish this was a great company to deal with. Both sales and installation staff was great to deal with. The installation crew was clean and professional. Would recommend

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Company Response

Hello there, We're happy you had a positive experience with Ecoline windows. Please contact us if you have any questions regarding your new windows. Thank you for your business and for your feedback of course!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ecoline Windows

We specialize in replacement windows, doors and patio doors for the residential market and work directly with homeowners.
We take care of supplying and installing the windows.
We specialize in both full-frame and retrofit replacement.
We specialize in energy efficient vinyl windows, steel and fiberglass doors and patio doors.
We don’t offer aluminum, wood, or fiberglass windows.
We offer all common styles of windows.
Our window options include casement, awning, slider, hung, bay, bow, shape and combination windows.
We offer triple-pane windows on all our models including a slider and hung windows.
We design and assemble our windows in Canada, specifically for the prairie climate.
We offer financing options.
In Manitoba, we work with Manitoba Hydro and home improvement financing companies. In Calgary, Edmonton, Regina, and Saskatoon we work with home improvement financing companies.
We have our own dedicated installers.
We dispose of your old windows.
We offer warranty on our product and labor.
We have qualified technicians to service our windows.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Patio Doors, Exterior Doors.
SERVICES
Supply and Install Windows and Doors, Wall Cutouts, Opening Enlargements, Building of Bay & Bow Windows, Exterior Doors.
STYLES
Casements, Awnings, Single & Double Hung Tilts, Single & Double Sliders, Bay Windows, Bow Windows, Picture Windows, Architectural etc.
WEBSITE
https://www.ecolinewindows.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, Interact, Visa, MasterCard,
MEMBERSHIPS
BBB, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25-Year Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.