Ecoline Windows

Ecoline Windows and doors.

I am a recent customer of Ecoline windows. Our windows were installed Dec 8-9 2020. We were originally booked to have our windows and doors installed this summer but due to Covid-19 there were some delays. I called late November to find out the status of our installation. The office staff were very helpful and as we had a warm snap it was favourable to have the delay til this past week as the weather has been above average. The office confirmed the installation date of December 8-9 2020 ( Tuesday and Wednesday). I called on Monday December 7 to confirm.

Yuri and Stephan arrived as scheduled. They had an arrival time of 9-11. They arrived day one at 9 sharp and day two 8:30 ish.

Day 1: Stephan and Yuri entered the premises and went about scoping the work site. We were informed to have the work site prepared for the installation. We moved furniture and shovelled snow in order to make the work site safe for the workers. The boys were very respectful and polite. They lay down tarps to keep the mess localized. They did an excellent job of leaving the work site near and tidy and all refuse swept up and removed. All that was left to do was sweep wash floors and replace furniture and tool boxes in the garage.
Day 2: Stephan arrived as planned to complete most of the finishing touches.

I was thoroughly pleased with the installation of the windows and doors. We had 3 windows replaced in the garage and home. We also had a door installed in the garage and home.

The windows arrived as originally ordered.

Yuri and Stephan installed and trimmed the windows and doors with a professional manner. They took pride and care in the entire installation process. I was very satisfied. If I had a question they were very confident in their reply. All my inquiries were answered in a professional manner.

I can’t thank the boys enough for such a job well done. I am entirely satisfied. I spoke to the office the following day and there is a small adjustment that needs to be made to the door on the home. We are giving it a day or so before we put in a service request. The office was very compliant at my request.