Ecoline Windows

The worst service I have experienced...no apologies, no attempts to right their wrongs....arrogant. Ordered windows in August and was told by the sales person they COULD be as early as the end of September, but possibly into mid-October. Sales person never again visited us, called us...until we found out they messed up the order...and although we actually pointed out a house that he looked at with us, they looked nothing like that home's windows. The glass was the big issue on 4 out of 5 of the windows ordered....We refused the two largest windows and they had 16 square inches less of glass... They would have ruined our character home... So far no response to return our $900 deposit, although we paid for the 3 windows that we let them install. WE ARE NOT IMPRESSED .... RECOMMEND? NEVER! What is the saddest as for their business practices is that we have given them every opportunity to make amends which any reputable company would have....We accepted 3 windows, and one we actually like...but we paid very dearly for them... We are commencing legal action if we don't get our deposit back.