I had several company's come out to quote a new roof, and Done Right (Darcy) by far won my trust right away.
They were the ONLY place that did not ask for my insurance scope of work / approved costs before offering me a quote. The quote was done at the same time of the visit, they showed me 3 different product options and broke down every cost- it was very transparent and honest which I appreciate.
Scheduling was prompt and while we were bumped twice (doing a roof in Alberta in December, you should expect weather delays) but I was given more then enough notice and apologies, and when the day did come everything and every one arrived on time.
The foreman asked if it was ok if they worked the weekend which I thought was considerate, the crew was quiet- no blasting stereos on my roof, kept the area clean, and only took off as much as they were going to do that day- I appreciated this as I look out at some of my neighbors exposed roofs.
The roof looks good, I did have someone come back for clean up and he offered to come back again once the snow melts.
We did have one bump, my neighbors house was damaged from something coming off the roof, I called DRR they asked no questions, just sent someone out and they had the house fixed before my roof was done. How a company owns up to mistakes and fixes them speaks volumes, so with that yes, I can absolutely recommend Done right roofing!
- Approximate cost of services:
- $10,500.00
- Company Response
Andrea,
It was a great pleasure working with you and taking care of your roofing needs. It's unfortunate that we ran into one little issue, but are happy that that did not leave a sour taste in your mouth and that we were able to own up to it. Thank you for your business!