We received our quoted very quickly, the information package presented with our quote is very detailed and well put together. The work was scheduled quickly and our questions were answered promptly. We have an old house with ship lap and were told by other companies that it would have to be replaced, Done Right said that it may be in good enough condition to shingle over, it was not. They resheeted and finished the work quickly. We were a little disappointed with the clean up, we have a little guy and we have already found a few nails on the ground a few cigarrette butts. Other than that they were quick, friendly, professional and on time.
- Approximate cost of services:
- $5,400.00
- Company Response
Hello Ms. Andre,
Glad to hear you found our sales package to be detailed and well put together, we've spent a good deal of time getting it all organized to what its become today. Ship lap roof's can often be tough to tell if it needs replacement or not until it's all torn of and exposed to look it as an entire surface A company motto we have internally is, "honest is the best policy" and if we feel there's a chance something doesn't need replacing and can save the homeowner that money, we wont replace something that doesn't need it just to make a few extra dollars of you. Once everything was torn was and we could see it did in fact need it, of course then we did need to do the replacement to get the job was done correctly for you.
I'm sorry to hear about your clean up experience & would like to offer to send someone back out there to do another 'once over' for you. Minus a few hiccups, sounds like you had a good experience with us & I'm more then happy to get someone back out there to cleanup whatever was missed for you.
Thanks for your business, give us a call if you had any further questions or concerns.