Cleanopolis - No Longer In Business

House & Apartment Cleaning
Toronto ON M5V 3S5
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HomeStars  >  House & Apartment Cleaning in Mississauga  >  Cleanopolis - No Longer In Business
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48%

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Reviews by rating (past 12 months)

Reviews for Cleanopolis - No Longer In Business

Average customer rating:
8.6 10 (11 reviews)

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Carole in Kipling/Burnhamthorpe
Carole in Kipling/Burnhamthorpe
2 reviews Etobicoke, ON
2/10

House cleaning

I was disappointed in the service I received from Cleanopolis. I would say they did a fairly average job - not terrible, but not great. What disappointed me the most was that I had brand new carpets laid less than a week before. They were spotless when the cleaners arrived, but after they left I found a large, grey stain on the basement carpet and some smaller stains on the stairs leading to the basement. When I contacted Cleanopolis afterwards about them, they denied that the cleaners had made the stains. But there's absolutely no doubt that they did. I wouldn't recommend them.

0 of 1 people found this review helpful.
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JD, Avenue/Davenport, Toronto
JD, Avenue/Davenport, Toronto
2 reviews Toronto, ON
10/10

Office cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had a last minute need to have our office cleaned and called Cleanopolis to get the job done. The call was placed that morning, and they arrived that afternoon. I just wanted to say thanks for sending a crew out on such short notice - they did a great job!

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Ken in Bloor West Village
Ken in Bloor West Village
5 reviews Toronto, ON
10/10

Regular home cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I don't like giving perfect scores (I'm a teacher, and there's always room for improvement!), but there's really nothing to mark them down on. Even their spelling is excellent!

We have used a number of cleaning services in the different cities we have lived, and none have been as good as Cleanopolis. The staff at every level is friendly and helpful, and it must be a company policy to do excellent, thorough, careful work. I first booked them nearly a year ago, and the best recommendation I can give is that my wife has never been happier with the cleanliness of our home, and we're neat people to start with! Thanks to everyone at Cleanopolis for their service.

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James in Thornhill
James in Thornhill
1 review Thornhill, ON
8/10

House cleaning

Cleanopolis did a very nice job cleaning my house. Good job cleaning the kitchen, all floors and bathrooms.
Friendly service and great follow up after the job was complete.
The use of eco-friendly products is a nice touch for people with kids or pets.

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Toni in Etobicoke
Toni in Etobicoke
1 review Etobicoke, ON
10/10

Home cleaning

We were looking for a company to clean my parents' home. My parents were apprehensive at first; however, when they met Melissa's team and saw the results, they were extremely pleased. Staff are efficient, thorough and wonderfully courteous and accommodating. Melissa and her staff take their business very seriously and follow-up with us regularly to ensure we are satisfied with the services.

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Company Response

Dear Toni,
Thank you for your kind words. We are glad we can help out your family.
Take care.
-Eric

angelo in Mississauga
angelo in Mississauga
1 review Mississauga, ON
8/10

Home cleaning

Very professional. Cleaning staff was open to being flexible and did not mind constructive criticism. They seek to please. I would recommend to anyone. The staff is also well supervised and on-line invoices make it easy to budget and plan.

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Company Response

Hi Angelo and Lisa,
Thank you very much for your kind review. It means alot to Virginia and the other girls who have cleaned. See you this Friday!
Regards,
Eric

Phil from Maple
Phil from Maple
1 review Maple, ON
10/10

Move-in Cleaning

Dear Cleanopolis,

It is with great satisfaction that I write this letter to you on the recent cleaning services that were provided by your organization. Being a new home owner can be a very stressful time. With that being said the cleaning services provided by your staff far exceeded my expectations and was the one aspect of moving into our new home that was stress free. Furthermore, your cleaning staff was absolutely wonderful exuding true professionalism from the moment they arrived until the moment that they left. Not only were they friendly and courteous, but their quality of work and attention to detail was incredible. As impressive as that sounds I was even more impressed with the fact that even as we had deliveries from other companies arriving while they cleaned (i.e. Sleep Country Canada, and Appliance Canada), they went back over already cleaned areas of our new home due to the mess that those deliveries had made without being asked and with no complaints. In short, you offer a true quality service at great value and I would not hesitate to refer you to anyone requiring the services that you provide, not to mention, we will be calling on you again to set-up a regular cleaning schedule once we are finally settled in. Please extend our thanks to your team (Laura, Marievic, K.C., Yolanda and Elaine) and thank you so much for your refreshing approach to business and making our experience a great one.

Sincerely yours,

Philip

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Company Response

Dear Phil,
Thank you very much for your lovely review.
We pride ourselves on our attention to detail and being very thorough when we clean. I'm very happy to hear that you enjoyed the service and we cant wait to service your future needs. I will most definetely show this review to the girls and I know it will mean a lot to them.
Enjoy your new home!
Best regards,
Eric

Dave D - Mississauga
Dave D - Mississauga
1 review Toronto, ON
9/10

House Cleaning

I think the best way to describe the excellent service provided by Cleanopolis is absolute professionalism and the ability to be flexible. On more than one occasion I have requested them to come to my home on a non scheduled time slot and they always have been able to accommodate me. This stands out to me as a company that respects their client’s busy schedules and honors their wishes.

Also it doesn’t hurt that they do an excellent thorough job cleaning my home in a very efficient time frame.

I highly recommend cleanopolis for anyone looking for this type of service as thier rates are reasonable and you will always be thankful of thier service.

Regards,
Dave

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Company Response

Thank you for your kind thoughts and considerate review Dave. It's always nice to get positive feedback and appreciation for our hard work.
We try our hardest to accomodate our clients busy schedules and I'm happy to hear your nice review. We appreciate having you as a client and look forward to serving you guys tomorrow.
Best Regards,
Eric

Jennifer
Jennifer
4 reviews North York, ON
8/10

Home cleaning

This company came highly recommended and I am happy to say that I am pleased to recommend their services to friends and family. I was impressed with the follow-ups that were done by management following the service and feedback was openly solicited.

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Company Response

Hi Jennifer,
Thank you for your kind words and we look forward to serving your needs!
All the best,
Eric

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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