After we had our differences when the initial work was completed, we had a leak from what we thought was their work. Each time we called they sent someone over immediately ( I think I called four times total) to discuss our concerns and check on the roof, all free of charge. After the last visit they had insisted it was the siding and i refused to believe them, we removed the siding and they were 100% correct. It was the backing on the siding that was letting water in, not the roof that they replaced. They knew we were frustrated so they took the time to go over everything even though we had them come back 4 times! Pavel and his team proved their professionalism and that even though we had our differences they stand behind their product and their workmanship, and will continue to provide support to keep their customers happy.