Can Do Fence & Deck

Fences & Gates
Whitchurch Stouffville ON L4A 7X5
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HomeStars  >  Builders in Markham  >  Can Do Fence & Deck  >  New Development Fencing Project, 22 Homes
Nai T
Nai T
1 review Ajax, ON
10/10

New Development Fencing Project, 22 Homes

I had the pleasure of coordinating our neighbourhood fencing project in a new development in Ajax. It was not an easy feet to organize 22 homes however, Alon and the CAN DO team helped with the planning every step of the way.

Alon came out twice to have informational sessions with our neighbours and to answer any questions that we may have had. A few of the neighbours were unable to attend for one reason or another and he came out to visit with them personally to help move the project timelines along.

Our neighbours really appreciated that there were flexible payment plan options as,everyone was in different financial situations (some were not prepared to install fencing that year and others were eager for the privacy).

CAN DO provided each home with quotes (shared property lines) and contract and payment were also organized and administered through the team. This was a huge relief that we didn’t have to pool money together nor did I have to handle any funds personally.

I have had bad experiences with contractors in the past however, I was most impressed that timelines were met, Alon kept me in the loop as the project continued and when as soon as the project came to a close. I know that our neighbourhood made the right decision in terms of quality as, we survived a harsh winter with the fencing. It also looks like a 500 plus home neighbourhood feels the same way, for the last two years CAN DO has been installing fencing on multiple streets.

When we had a rain storm recently one of my gates became misaligned and broke the spring in the hinge. I messaged Alon and his team came out next day and made the adjustment. I’ve been in customer service for over 16 years and I can tell you that it was all the little things that the team did that helped gained my trust and confidence. I would refer them again and again because of there organization and client service.

Thank you so much for helping us have a great experience with a contractor Alon.

Naomi

Approximate cost of services:
$3,000.00
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Company Response

Naomi, Appreciate the detailed account of your experience working with the CAN DO Fence & Deck Team! Glad we could get to the point where all where in agreement so that we could get the project done for you and the 22 Homes in your group... We always do our best be it In or Out of Warranty to assist our valued customers whenever a reasonable request is made... Now normally it would take more time 30-45 days to get there but in your case, we were in the area when you called so ensured we took care of it on the spot! Although like HOME DEPOT, RONA & LOWE's - Natural wood behaviour cannot be covered, all structural items including Post Lift (which can occur if posts not installed correctly) is covered for 5 Years which means if not lifting in 5 Winters likely good for the lifespan of fence which can be 20 years plus! This ensures the most important Structural Build and Ingegrity of your Fence is Covered, Insured and Secure !

Thanks for working with us and thank you for sharing your experience.

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Best to you and yours,

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Alon Zamdvaiz
Sales Manager
CAN DO Fence and Deck
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Sales Office: (416) 630-DECK (3325)
Mobile: (416) 989-3934
Email: alon@candofence.com