I would never recommend Gary to anyone. As another reviewer pointed out, he is completely incompetent and has no idea what he is doing... Do not call this company unless you want to pay for a false diagnosis and/or treatment of your appliance problem... I called Gary over to fix a problem with my fridge which has caused everything in my fridge to freeze ... Gary came to my house and said that a switch to cover a vent in my fridge wasn't working properly. He taped a section of my fridge with some metal tape, charged me $100 cash for his services, and said if the problem continued to call him back... A week later, my fridge is still freezing everything....He came back about a week after first coming here, used his power tools behind my fridge, and now said the problem is my fridge's 'compressor' (So its not the vent switch after all thats the problem?!)... My fridge is now in worse condition than it was prior to Gary coming here since now my fridge continues making a grinding sound which never happened prior to him coming... He even refused to give me his business card (for reasons unexplained). Highly unprofessional. I would not recommend this person to anyone.
- Approximate cost of services:
- $100.00
- Company Response
Dear Ryan,
We thank-you kindly for voicing your opinion. It is only through constructive criticism that we can improve. We apologize that our service was not to your liking. We have been repairing appliances for well over 25 years and from time to time we do make mistakes. The vast majority of our customers are thrilled with our service excellence at an affordable price. Our service is guaranteed and please feel free to contact us for a follow-up. Our phone number is found on our website at http://www.garysappliance.com. Best wishes, Gary's Appliance Repair