Aug 1st 2013 this company came to refinish my bathtub, and vanity. Upon completion of the bathtub & vanity refinish he told me not to open the bathroom door for several hours due to the fumes. Later, when I checked the bathtub I noticed that he had not sprayed an area on the side of the tub that faces the door. I had even pointed the rust out to him prior to him starting the job & told him to make sure this was sprayed. I contacted him immediately & he said he would come back the following week to correct the problem. He did NOT show up nor did he ph to cancel the appointment. I ph'd him again and we set up another appointment - again he did NOT show up nor did he ph to cancel. We have set up SEVEN appointments since the 2nd week of Aug & he has NOT shown up. I would definitely NOT recommend this company to anyone!!. This outrageous behaviour clearly demonstrates his lack of integrity & respect for his customers. Spend the extra $50 and hire a reputable company to do your refinishing.
- Approximate cost of services:
- $520.00
- What could this company do to improve their services?
- Learn how to refinish bathtubs properly. Honour their agreement & warranty. Show some respect to their customers. Don't make appointments and then don't show up (7 times)
- Any advice to offer fellow homeowners facing a similar project?
- Pay the extra $50 or so & hire a reputable company.