Mr. Rooter Plumbing Of Ottawa

My sump pump failed and of course the basement flooded! First company I called weren't able to find the problem so I was about to go down the road of a line flush and possible camera/tracking...posible excavation, thought I'd try another company just to be sure...I called Mr. Rooter. Within 15 minutes of being here, Larry had diagnosed the problem!!!! Amazing!!! He made all the necessary repairs and installed a new high quality sump pump. I also asked Larry about the purchase and installation of a back up pump....he gave me all the info I needed and we got this done same day!! Larry was professional, knowledgeable, and experienced and if you are in need of a plumber...this is the guy!! I also want to mention that the customer service was amazing beginning with my first call to them. They quickly fit me in and took the time to follow up every step of the way!!!! Thank you all!!!!