We have used Mr. Rooter many times at our 100 year old home but it is the first time we have written a review. This time it was a plogged drain with no cleanout. Dave Moulten showed up on time in the worst freezing rain storm of the year. He was a very friendly East Coaster who explained everything in detail with the two possible scenarios. At first the two price options shocked me but with Mr. Rooter you get what you pay for. Dave was very nice, professional, polite to my 90 year old mom, put slippers on for the many trips back and forth to the truck, cleaned up after himself and offered a free inspection of the pipes. The office followed up with a phone call from the friendly receptionist to see if we were happy. All in all Mr. Rooter did a great job.
- Approximate cost of services:
- $1,000.00
- Company Response
Rain or shine we value our customers and we are ready to service them when they need us. Our code of values for both our technicians and office are taken very seriously and we call to follow up to make sure not only that the plumbing issues were fixed, but to ensure it was a positive experience for our customers. Thank you for sharing your experience with us.