Mister Plumber

Drainage Contractors
Toronto ON M9B 1P2
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82%

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Reviews for Mister Plumber

Average customer rating:
9.8 10 (426 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Galvanized Pipe Change

Mister Plumber replaced the existing galvanized pipes with copper. Vlad came on time to provide a free quote, answering any questions I had about the job. He has been very responsive since day 1 and his men finished the job within the promised timeline. I'm happy with the company's service.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for sharing your experience with other homeowners. Galvanized and lead pipes cause many problems like leaks on joints, low water pressure, contaminated water etc. Those pipes are 60+ years old and no wonder it is an issue. New copper and PEX are used for replacement. In your case, underground main water service pipe was replaced with 3/4" copper in order to keep current ground wire connected to it and, therefore, not violating electrical codes. We are pleased to have happy customers like you. Thanks, Mister Plumber team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Replacement of clay pipes

House-sitting for friends. I dealt with crew that came to find the issue, then spent many hours replacing clay pipes! Who knew they didn't last forever! The work crew consisting of Grant, Jay, Wawa and Roman 2 were exceptional, in all respects, courteous, knowledgable. Efficient and cleaned up daily, as it become a much bigger job than anticipated! Highly recommend this crew!

Approximate cost of services:
$10,000.00
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Company Response

Thank you for writing a review. Problems with underground drain clay pipes happen because of their age. For last 30 years, plumbers use only PVC pipes for sewer installation. Many houses in Toronto have original main drain that is 80+ years old. Short pieces of clay pipes settle down, roots penetrate through joints and this leads eventually to pipe collapse. In such cases, replacement with PVC is the better solution compared to sewer pipe liner. We use individual approach to every drain issue to make sure new sewer will last for a long time. Thanks.

Private User
Private User
Private User reviews Toronto, ON
10/10

Bathroom leak

Helpful team promptly diagnosed and explained problem, then did repairs. A few days later I called them back because I had noticed another related problem, which they repaired at no additional cost. My house is old and the plumbing is complicated. I felt that the Mr Plumber team had the big picture and was in for the long haul, if necessary. Plumber offered to monitor the eBay of taps for discontinued replacement part which may be needed down the line. That's professionalism.

Approximate cost of services:
$650.00
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Company Response

Thank you for taking your time to write a review for us. Diagnostic of bathroom leak requires experience because most of the pipes and joints are located behind drywall. Most of plumbers working for Mister Plumber are 15 + years of experience. The next very important aspect is that we keep in touch with our customers to make sure problem is resolved completely. At Mister Plumber we understand that happy customers are our best advertisement. Thank you you've chosen us for your repair. Mister Plumber team.

Claire in Toronto, Ontario
Claire in Toronto, Ontario
1 review Toronto, ON
10/10

Kitchen Drain Plugged

Wow! I called Andrew, in a panic, this morning because our attempt at fixing our plugged drain caused quite a bit of leaking behind our fridge. Andrew asked a few questions about the problem and then said he'd be right over! Half an hour later he was at our door! He was kind, considerate, and very good with our two dogs. He really listened to my story of what had happened and got to work right away. The leak was most likely connected to our plunging and seems to have been resolved and our sink now drains better than it EVER has! Thank you, Andrew!

Approximate cost of services:
$500.00
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Company Response

Thank you for sharing your experience with other homeowners. Plugged kitchen drain requires prompt service because, in most cases, there is only kitchen sink in the house. At Mister Plumber we define such drain problems as priority service. Plumber's experience and powerful equipment ensures delivery of professional service. Thank you for choosing us to resolve your issue. Mister Plumber team.

Stephen
Stephen
16 reviews Mississauga, ON
10/10

Unplugging Kitchen Sink Drain

Our kitchen sink was about 20% plugged. We tried to repair it first with a plunger and then with commercial drain cleaner chemicals. By the time we finished the sink was about 90% plugged. We called Mr. Plumber. It was obviously a challenging job because the house builder had failed to permit easy entrance to the piping for a plumbing “snake”, there were plenty of right angles in the piping and our attempts to “clean” the line had congealed the large amount of cooking grease that had accumulated over 30 years. Andrew proved very knowledgeable and efficient. It was amazing to see how he successfully tackled the problem and the amount of gunk that there was in the line. Andrew is a very pleasant person to talk with. The work that he accomplished included installation of an entrance port for a "snake" and corresponded well to the cost of the job. He was very punctual and left the work area neat and clean. We would not hesitate to very highly recommend this company and Andrew in particular.

Approximate cost of services:
$876.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Stephen, thank you for taking your time to write a review. Kitchen drains are very stubborn to snake because of grease collection. Especially, it is hard if there is no proper clean-out that must be installed downstream of P-trap according to the Ontario plumbing codes. Mister Plumber is proud to have so knowledgeable and hardworking plumbers like Andrew with over 25 years of experience who can cope with any drain problem. Thanks for choosing us for your project. Mister Plumber team.

Ben  from Etobicoke
Ben from Etobicoke
2 reviews Toronto, ON
10/10

Basement bathroom

We had a basement bathroom renovation done, and needed the existing pipes relocated. Mister Plumber came in and got the job done well, and in a timely fashion. They were very friendly and professional. I would not hesitate to recommend them to family and friends.

Approximate cost of services:
$4,000.00
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Company Response

Hi Ben, thank you for your review. In many cases, basement bathroom renovation requires pipe relocation including underground drain system. Our plumbers are licensed and experienced in both above and under ground plumbing services. This can give confidence to homeowner that the whole water distribution and waste water systems will work well after renovation is done. Thanks for choosing us. Mister Plumber team.

Nene K in Toronto
Nene K in Toronto
3 reviews Toronto, ON
10/10

Lead pipe removal

Called Vlad to have my lead pipes removed. He gave me a quote the same day.His quote came in much cheaper than the competitors. They did the job the next day within a few hours. They cleaned up very well after themselves. But we also had an issue that required action fro the city, he alerted me to it and kept following up to see if the city had responded even offering several times to call on our behalf when they city was not responding. I would definitely recommend Vlad!

Approximate cost of services:
$2,000.00
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Company Response

Hi Nene, thank for taking your time to write a review. Regarding water pipe replacement, we have flexible pricing that depends on total length of pipe, soil conditions, access to the main pipe in the basement etc. Many plumbing contractors in Toronto have fixed price despite the work might be not complicated and as result some discount may be applied. Happy customers like you make us happy. Thanks, Mister Plumber team.

Tarrick Buttu in Toronto
Tarrick Buttu in Toronto
2 reviews Toronto, ON
10/10

Water Supply Pipe Replacement & Backwater Valve Install

Very happy with the work done and great communication throughout. It was a big job, but disruption was kept to the minimum and the majority of the job was completed in one day. Would recommend and call again for plumbing work.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Tarrick, thank you for your review. At Mister Plumber, we do a lot of preparations before we start our work. Such upgrade like water pipe replacement and backwater valve installation in Toronto implies interruption of essential services and time of it must be reduced to the minimum. This is one of important factors that is always taken into consideration by Mister Plumber. Thanks, Vlad, master plumber

Marie in Toronto
Marie in Toronto
1 review Toronto, ON
0/10

Plumbing - Leak

We contacted Mister Plumber based on the reviews. We had a leak from the bathroom above. We had cut a hole in the ceiling and viewed it with a camera but could not determine the source of the leak. So we sought the help of a professional. A gentleman named Andrzej showed up. He took a look, told us he would DIAGNOSE the problem. The "diagnostic fee" was $168 plus tax. He extended the cut of the hole stuck his head in with a flash light. He said he could not see where the leak was coming from and then he then proceeded to recommend a friend of his to cut the rest of the ceiling. In other words he expected us to pay his friend to cut up the entire ceiling and re-do it. There was NO diagnosis. The invoice only gives recommendations. He had no tools like a moisture meter as one would expect. So almost $200 later we were no further than we had before this company showed up. He promised to return and never did or even follow up.

We would not recommend this company. Just a waste of money and precious time.

Approximate cost of services:
$189.84
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Hi Marie, sorry, we were waiting for your call after drywall removal to continue plumbing issue investigation. Sorry, you did not call us. If large area of drywall has to be removed, it is smarter to hire drywall guy and not to pay plumber's rate for such work. Regarding drywall repair, no one plumbing contractor does it. That is why we are plumbers. Thanks for your review. Vlad, master plumber.

Pauline in Toronto
Pauline in Toronto
1 review Toronto, ON
10/10

Bathroom plumbing

Andrew arrived on time, was friendly, explained the process and got the job done in an efficient manner. Andrew put shoe coverups on as soon as he came in and left the work area very clean when he was done. Thank you Andrew. Pauline

Approximate cost of services:
$200.00
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Company Response

Hi Pauline, thank you for your review. At Mister Plumber, licensed and experienced plumbers help thousands of homeowners in Toronto and GTA by providing professional plumbing and drain services. Thank you for choosing us. Mister Plumber team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mister Plumber

Welcome to Mister Plumber! We are a professional plumbing company with more than 15 years of experience servicing Toronto and the GTA ( Toronto licensed contractor ) Fully-licensed, bonded and insured we are available with 24h service, any day at no extra cost to you for afterhours, holidays or weekends! ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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