Professional Roofers.Com

Professional Roofers are indeed professional; the job and costing was explained in a very clear and honest way without hidden costs and costly "upgrade " suggestions, all work was well done, on time, the the work staff were very polite, clean, efficient and thorough in their clean-up.

I had to replace poorly installed and leaking skylights and shingles on a house addition. One of the best contracting experiences to date. The company instantly set up an inspection for two days from when I called, vs other companies that wouldn't call back or even said they didn't want the business. Sebastien kept in constant contact and answered all questions.
I was at home during the installation and able to see the work through my upstairs window. While they were fast, no corners were cut. Proper flashing was installed on the skylights, every seam was caulked. They installed a ridge vent which we had not had before or expected but was required per the roof setup. All in all a very positive experience.

Initial contact with this company was quite odd. The person who answered sounded very young, amateurish and even rude. He was confused and told me that they would not be able to provide service to me out in Oakville as they were busy and there was a lot of traffic that week due to the PanAm games. Fair enough, but the way he spoke left a lot to be desired.
I hung up, and tried to get other quotes from other companies. It was busy season and they took time to get back to me. A few days later, I get a call from someone at Professional Roofers saying they were coming in half an hour!! I had not received quotes from anyone else, so I said, fine. They said they were busy and couldn't get to me and then suddenly a few days later they call on short notice saying they are on the way. I'm flexible, so I said OK, but I'm sure that wouldn't have worked very well with a lot of people.

In any case, they cleaned my eavestrough and patched a few holes I had in it that were leaking. A few days later it rained and the leaks proved to still be there. I called them and they at first were rude and tried to blow me off saying there is no warranty on their work. I found that very surprising, especially with their high homestars rating. I made it clear I wasn't happy and that I wouldn't accept that as an answer and after a while they said they'd return. This time they didn't just "spray over" the holes, but actually patched them up properly. It rained a few times and no water leaked, so so far so good.
I need to re-roof next year and I will get a quote from Professional roofers, but I hope they are more professional and less confused in 2016 than they were with me this year.
One thing definitely in their favour is their competitive pricing.

We would highly recommend Professional Roofers to anyone without any hesitation; our roof was installed by a very professional crew of roofers. They worked hard, and left the work site clean. They answered questions and showed me the old vents that needed to be replaced.

Professional Roofers is a 10-out-of-10 star roofing company from your sales dept., work crew and quality control. Honestly speaking, words cannot describe how lucky we were to book an estimate appointment and install a new roof before the end of summer. At the end of the job, you would never have suspected that we had a new roof installed that day with the clean up of the job. We have recommended you to several people that have questioned us on who we hired. Thank you again. Kim & Sylvain.

I live in a detached home, and agreed to go with Professional Roofers. The estimator was very helpful, the roofing team was our personal A-Team. I’ve got my warranty and the satisfaction of knowing that I am5000 covered for the next 15 years…24/7.

I actually hired Professional Roofers back in 2015 but decided to delay the review to see how the roof turned out since they finished in record time. We hired Professional Roofers to replace our old damaged roof and chose the most expensive options with the longest warranty. The crew came early and worked at an insane speed due to the rain coming down that evening (I was worried they might make a mistake but there's been no issues for the past two years). My only complaint is the clean up - there was dirt everywhere and some (even a shingle) went onto my neighbour's backyard. I didn't mind it with the rain coming but I specifically asked them to clean up the shingles after my neighbour complained, however, they all jetted off when the rain came haha. Luckily my neighbour was nice about it but if you don't have a nice neighbour, be sure to remind them again before they leave.

Our family is more than happy to have a brand new roof installed by Professional Roofers. Looks beautiful (the color; Cambridge Weather Wood), the neighbors have noticed and all agree.

I have just recently purchases a new roof from professional roofers I am happy with the job. We booked it mid summer and they showed on time and completed the work in 2 days as promised. The team was very professional and kept the area clean.