This job was conpleted last August 2012. Patrick, sales rep, came to the home to do a quote. Was polite and thorough. He was available to answer any questions through emails and phone calls. Offer included a solar vent with the package.The crew was on time to do the job. They had to work around my kitchen vent on the roof which is an older style of venting. The crew incorrectly placed the wrong cap and water leaked into my kitchen.
When I called them to fix the incorrectly placed shingles around the vent (on the roof), the crew came to fix it. However, the roof STILL leaked around the vent and into my kitchen.
After going back and forth in trying to fix the leak by re-shingling and changing the vent cap, I was very dissatisfied and frustrated with the leaking. The owner of the company got involved and he offered to fix the leaks and any damage caused to the interior of my kitchen from the water.
Overall, although there were some issues, the company was very willing to fix any issues and keep the customers happy. Because of their good service, I definitely recommend this company.
- Approximate cost of services:
- $3,900.00