Not only did we get exceptional leather furniture for our living room but we also benefited from Ralph's experience in interior design. He was able to do this from the cell phone video and pictures that he viewed along with the hardwood floor sample that we brought to the store. Ralph was more than willing to come to our home if requested. He took us step by step in building the custom leather sectional and chairs. His colour choices were outstanding! We found him to be trustworthy and dedicated in his efforts to make us confident with our purchase.
Delivery was on time as promised. His son Rob and assistant carefully unwrapped and placed the furniture in the living room where we requested. They even took the time to remove the gliders from the bottom of the wooden legs and replace them with the felt padding we had supplied. Obviously Ralph has passed on his customer service skills to his son!