Richard from CoreTemp replaced an ailing furnace with a new high efficiency Ruud.
Richard was straightforward, friendly and professional.
- He (or his office) answered the phone and returned all calls and emails in a timely manner
- He scheduled appointments efficiently
- He was prompt, never late, and never cancelled
- The job was neat, the furnace room was left clean
- He had modern tools, like a snaking camera to view the inside of the old furnace
- He came with a co-op student, which I generally consider to be a good sign.
The house is warm, the furnace is quiet, and I'm completely satisfied with the job. There's a reason that all of CoreTemp's reviews are 10s.
UPDATE #1:
CoreTemp thoughtfully emailed a pdf version of everything I needed to successfully apply for and receive the "SaveOnEnergy" rebate, including instructions to get me through the process.
UPDATE #2:
When spring came, the air conditioner would not go on. It turns out that when they hooked everything up after replacing the furnace, one of the wires was in the wrong spot. I called CoreTemp. They had a guy at my house in less than 24 hours, and had the problem fixed in 5 minutes at no charge.
Every interaction with CoreTemp is great. I highly recommend them.
- Approximate cost of services:
- $5,000.00