My toilet at main floor got plugged and I tried to call different companies. I received a very quick response from Val, he was at my house in less than an hour and solved my problem. I know that I will need a new toilet, Val strongly reccomended to do this in the next future, because this problem may re-occur. Val managed my problem in a very proffesional way, he covered the floor with tarps, used gloves and protected the area around the toilet. He also installed a new shut-off valve for free, so I can prevent the toilet from overflowing next time. Once again, Val, thank you for a neat job.