Strong Plumbing Inc.

I called Valentin to troubleshoot my backed up basement floor drain, after the City had cleared the sanitary line (including my side of the property, which they don’t normally do). Valentin discovered the flap of my backwater valve had broken off - City crew did not remove the backwater valve when snaking!
Valentin previously quoted me for scoping and snaking, but did not charge extra for retrieving the broken flap at the bottom of the trap. He was resourceful, patient and persistent as it took several methods and attempts to fish out the flap. A week later, Dennis followed up to replace the valve portion for $160, which still saved me from replacing and digging up the whole backwater valve system.
I always call Strong Plumbing for my plumbing issues (since 2015) and they continue to exceed my expectations. Great service Valentin!