Horrible cleaning service done by new century maid. I made the mistake of not being there during the cleaning and paid in advance and came back to find the freezer completely untouched, fridge handle was still greasy, the floor was still so dirty to the point that my feet went black after walking on it barefooted. Very disappointed and will never hire again.
- Approximate cost of services:
- $300.00
- Company Response
Dear April, very sorry to hear that you were disappointed with your cleaning. I remember speaking to you and you had mentioned that the freezer was not cleaned and a shelf in the den - when I asked if there was anything else you had stated that that was all and everything else was ok - we do have a 24 hour guarantee for all of our cleanings and would have sent the crew back to finish what was not done - as you had stated only the freezer and one shelf - you had mentioned that you had taken care of it.