Corner Lot Home Decor Furniture

Furniture
Danforth / Riverdale Toronto ON
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HomeStars  >  Furniture in Toronto  >  Corner Lot Home Decor Furniture  >  Total disappointment, couches
Sydney Blum from Toronto
Sydney Blum from Toronto
1 review Toronto, ON
0/10

Total disappointment, couches

Our story is alarmingly similar to those below. My boyfriend and I purchased a couch and a sectional couch from Corner Lot Home Decor in August, 2012. At the time we were told it would take 4-6 weeks for delivery, but the owner Chris assured us he would be calling us even sooner to give an update as well as the estimated delivery date. We never heard from him again. After patiently waiting for 6 weeks, I finally called and left a message, and also sent an email, to inquire about the status of our order. There was no response so I then went to the store, however it was closed for several days with no sign on the door nor any information on the answering machine. My boyfriend also called and emailed the store with no success. I finally saw Chris in the store a few days later, however after lengthy explanations he did not provide any information about the couches we had purchased and simply said that he would call me the next day with the delivery date. He never called and there was also no answer when I called to follow up, nor any reply to my subsequent email. I stopped in 2 more times only to be vaguely assured that the couches should come next week and that he would call me "tomorrow". To date, he has never contacted me when he says he will, nor has my boyfriend received any response to the numerous voice messages and emails that he sent inquiring about our purchase. At this point, we have left over a dozen messages and emails and received no response. Our couches were supposed to be delivered 3 weeks ago! I am very frustrated and disappointed with Corner Lot and the very poor customer service, let alone the store's failure to actually deliver the products we purchased. I would strongly encourage people to shop elsewhere...

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