From the moment Kate (sales person) came to my home to show me the product, measure my windows and offer a quote, I felt like I was in good hands with this company. Kate was very knowledgeable, and I felt she was on our side to get us the best price possible. The quote that she gave us was the price we paid. She was up front about the costs and broke down the numbers for us. The staff ladies at the office that set up the installation appointment were also friendly and provided great service. Jason and the installation crew were also very good. They noticed a defect on the bathroom window and instead of trying to install it and hope for the best, they told us a new one had to be ordered. While it was a bit of a disappointment to wait another 3 weeks to get our bathroom window installed, I was very satisfied that this company did the right thing and not try to give me a defective product. The team also did a great job in cleaning up everything and leaving me with fantastic looking windows! Thank you House Smart Home Improvements for helping to keep my house warm in the winter and cool in the summer!!
- Approximate cost of services:
- $10,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Adrian,
As a small privately owned company in Coquitlam we are confident that everyone on our team will always ‘do the right thing’ and have the customer's best interest in heart! We believe in the quality of the products we install and that is reflected through our employees! Thank you for the fantastic review! Gianna, Office Staff, House Smart Home Improvements.