Our basement drain was clogged and overflowing intermittently for 3 weeks. We decided to call Waterworks on a Monday evening and their dispatch team immediately sent someone over to our home for inspect. Michael, who I recognized as the owner from the website, provided a quick assessment, and plainly laid out the alternatives, and associated pricing. He was not pushy, and did not recommend “everyone on the menu”. I trusted his judgment, and he was able to get our drain unclogged in relatively short order. His experience was apparent, though more than willing to answer all the simple questions I had. To boot, we had a great conversation after all the work was done. Would whole-heartedly recommend Michael and his team, and we will definitely be calling Waterworks again for our next plumbing issue.
- Company Response
Hi Brian, thank you for the great review and recommendation. We appreciate it. Glad we were able to take care of the clogged drain for you. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.