I had used them before and was generally happy but for the fact the price of their services seemed too high for the difficulty of the job. This time I called and they arrived promptly but the technician basically told me he couldn't help me - said it was a fancy valve that he didn't have and would be too much trouble to get. Basically he told me to do it myself. Completely unhelpful. Paid the $40 consultation fee and sent him on his way. Subsequently found someone who was more than willing to help.
- Approximate cost of services:
- $40.00
- Company Response
Dear Home Renovation Truths, Thank you for your review and continued loyalty. We definitely made a mistake regarding your service call. The faucet had no name on it and was unrecognizable to us,In hindsight we Should have researched the product to find a solution for you. Once again, my apologies. Please call us anytime and the opportunity to make things better for you. We are at 416-489-0000. Email: info@waterworkscanada.com. Thank you,
Michael Yuffa ,The Waterworks Plumbing and Drains Inc.