Drain Com

Wonderful communication! Called two other highly rated plumbers on homestars before to try and fit my strange schedule and never heard back. I then found DrainCom and spoke to a lovely woman in the office straight away who booked me in, explained the diagnosis process and options for repair. Had a reminder call the day before and the plumber called at his allotted time range to tell me when he would be arriving. When he got there he re-explained their process making sure I was fully aware before he started. He was very nice and professional and had the problem fixed in literally minutes (though not something we would ever have found ourselves). He advised about how to repair the ceiling which was minimally damaged and even fixed a handle on our powder room toilet which was loose and all at an excellent price. I would highly recommend them. That immediate and thorough communication and the extra little bits mean I will be calling them again in future for any of our plumbing needs. I will also be recommending their service.