I must say, this was such a great choice we made. The windows look amazing and we're so happy with everything. After doing a lot of due diligence on window companies taking part in the GreenOn rebate program, we went with Ambia. Cameron was a great rep who answered all of our questions and came to the house twice to discuss details before we gave the green light. He also did a great job of keeping us informed of the status of things while we waited for the windows to be ready - there were some delays due to the volume of orders their manufacturer had because of the rebate program. During the install he came to make sure everything was ok with the crew. Paul and the crew did a great job with the install itself. We initially had a problem with the incorrect trim being ordered for a rounded frame, but the team at Ambia corrected the problem and came back a few days later to finish. Tony was great to us also, checking in on how the install was going, apologizing for the mix up on the rounded pieces and assuring us that they would take care of it. Between the time we placed our order, and install, is when the government cancelled the GreenOn program - which made us very nervous that we would miss the deadline to install and be stuck without a rebate. But Tony and his team were so good at communicating dates, how things would work, and ensuring us that everything would be signed, sealed and delivered - both the windows and all the paperwork they had to submit afterwards. Everything turned out amazing. The windows, the service, the rebate process. Just can't say enough good things about this team of true professionals.
- Company Response
Thank you Anthony for your kind and thoughtful review and for the uploading some photos. We are very happy that everything worked out and was taken care of. It was a pleasure to work with you on your project and we appreciate your recommendations and referrals.