We had two exceptional experiences with this store. Canadian Tire will sometimes advertise an item at a terrific price but when you actually have the stores do a physical stock check the item is is often unavailable. After calling 15 stores we were told that the item we wanted was in stock at Albion and drove across the city to get it. When we got there they said it wasn't in stock after all. (This was the fifth store where this had happened)Unlike all of the other stores though, this store turned the premises upside down looking for the item, and finally they not only located one, they actually discounted it. All the way through they were helpful and very solicitious. My second experience was with the garden centre. I'd purchased a set and the glass table had shattered. I was looking for a replacement but the item was discontinued. The garden centre manager told me to wait a minute, she disappeared for about a half hour found a floor model. We were thrilled and thanked her profusely but that's not all because the table was a floor model she gave it a great discount and a wonderful fellow spent ages taking it apart with my husband. Even though this store is nowhere near where I live I will only frequent this Canadian Tire.