I had placed an order for a Regency fireplace, during the installation the technician noticed my furnace motor was running louder than normal. The technician asked if I minded if he made the adjustment required and charged nothing additional.
His only comment was "because we care".
As for Head Office, Lorraine has been and still remains the ultimate Corporate executive. Lorraine is superb at balancing the fine line of going above and beyond for the customer and yet at the same time holding true to the Corporate Mandate. Her level of dedication is exemplary.
On further note, we build custom homes and had used Ardent on one of our renovations. The company was extremely well represented, the
technician was on-time, neat and tidy with his work and a top notch job was promised and delivered.
- Company Response
Hi Jeff Thank you so much for your nice words, we all work as a team and always try our best to make sure our customers such as yourself are well taken care of. we always spend a lot of time choosing and training the right people for the job and they all love to hear the compliments from our customers. thanks so much!
Heating, Air Conditioning & Water Treatment
31 King Street unit 10