We had a few companies in to give us quotes on refinishing our original oak hardwood floors, and repairing our DIY gone wrong stairs. Murray from Restoration Hardwood came in quickly, and I had my quote within 2 days. We decided to go with Restoration Hardwood due to their use of water based stain (non-toxic fumes). We went away during the week they worked on our house, although our tenant was able to stay in the basement with no problems.
Devin was the person working on our floors and he was great, texting me pictures of our top 2 stain choices, and then sending us "after" photos because we were so excited to see them.
There was a small miscommunication on our part, we totally forgot about our built in vacuum in one of the small closets. Since we didn't take it out before we left, and left the hose on the floor, the guys thought we didn't want it done. Once I got home and realized it wasn't done, I called Murray and he had one of the guys come over right away to fix it. I was appreciative of this, because it would have driven me crazy over the years.
Very good price for what was done, we really love our new stairs and floors!! I think they may have been pretty busy during this time, but I usually heard back from Murray within 2 days.
- Approximate cost of services:
- $6,000.00