Pool Removal and resod of front and back yard
My issue with Sure Cut is not so much whether the job was well done (which was not), but with follow-up issues. Last fall Sure Cut filled in my pool, as well as resod the rest of my lawn. I have 4 outstanding issues with the work done last fall, namely: (a) sinking in the pool area, (b) removal of pool heater, (c) incorrect measurement of my lawn for resodding, and (d) weeds sprouting in the resodded part of the lawn. However, other than 1 returned call from SureCut in May of this year, I have not been able to talk to them directly. My calls are not being picked up; they are not returned; my e/mails are not replied to. If they are still in business, I would call this poor customer service and support.
- Approximate cost of services:
- $11,000.00