Sure Cut Landscaping Ltd.

Swimming Pools, Spas & Hot Tubs
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HomeStars  >  Swimming Pools, Spas & Hot Tubs in Markham  >  Sure Cut Landscaping Ltd.
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81%

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Reviews by rating (past 12 months)

Reviews for Sure Cut Landscaping Ltd.

Average customer rating:
8.7 10 (46 reviews)

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Jean in Toronto
Jean in Toronto
1 review Toronto, ON
1/10

Work is acceptable, communication is disgraceful

SureCut filled in our pool three years ago but did not remove the pool heater (as they do normally) because it had asbestos. Fair enough. Mike told us that we had to pay to have the asbestos to be removed, and then he would remove the pool heater. Fair enough. We had the asbestos removed, and then for three years we have played a very un-amusing and frustrating game of calling, receiving no answer, leaving messages, asking to have the heater removed, occasionally receiving promises to call us back, and hearing nothing. It has been THREE years and the pool heater is still there, despite occasional fervent and sincere-sounding promises to contact us again in 24 hours (the most recent two weeks ago). There has been no contact back to us unless we chase Mike and SureCut's representatives up again. And the cycle starts again. And the pool heater is still there. While the work is more or less acceptable (despite the fact that the ground has sunk in), the lack of communication and failure to follow through is intolerable. I strongly urge potential customers to find other companies.

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Steve T in Toronto
Steve T in Toronto
1 review Toronto, ON
10/10

Pool Demolition and junk removal

I am glad to make the phone call to Sure Cut for their reasonable rate to finally check one thing off of my list before the season is over.
They communicated well for their arrival and took extra steps to make the process more efficient.
They removed my junk from the backyard, and also remove my concrete pool. I couldn't believe my eyes how nice backyard I have!
Thanks Michael

1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a review about Sure Cut Landscaping Ltd. We are pleased to know that you are more then satisfied with our job, Removing your junk & demolishing & filling in your concrete in ground pool as we take customer satisfaction very serious! We hope you are happy with the new yard that is the result of this work, and feel free to recommend us to your friends and family! Thanks again!

Robert Ramsaroop in Toronto
Robert Ramsaroop in Toronto
1 review Toronto, ON
9/10

Swimming Pool demolition

The company were here on time and always very professional. My swimming pool removal was completed on time and on very reasonable budget. It looks great in the end. Thanks for your effort and for your nice service.

1 of 1 people found this review helpful.
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Company Response

Thank you for the wonderful review.
Fair pricing is a key focus with our company. We also strive to reply to our clients as promptly as possible. With the weather getting warmer, it's getting more challenging, but we live for the challenge! We are very happy that your happy, thanks once again for choosing Sure Cut Landscaping Ltd for your swimming pool demolition and removal. Feel free to recommend us to your friends and family! Thanks again!

Samuel in Innisfil
Samuel in Innisfil
1 review Innisfil, ON
9/10

Concrete pool removal

I hired a pool removal company to fill-ins my concrete pool, but after they started their equipment broke ... they told me that the concrete was too strong, to thick ... old kind of stupid excuses.
Then I found Michael, not only he responded with an amazing speedy email and after the phone call he show up in the next day.
After a week he started the work and in 2 days my pool was gone.
I mean completely gone !
I want to describe Michael and his company such a professional guy with lots of knowledge. This guy he really knows his business.
Thanks for your effort to go to my narrow door to the backyard :)

1 of 1 people found this review helpful.
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Company Response

Thanks for your review, we truly appreciate the review, and love it when customers like you are happy with your concrete pool demolition and removal. It's a project that must have a balance of time, art and execution. Thanks for choosing Sure Cut Landscaping Ltd and we look forward to working with you in the future!

Maria in Ajax
Maria in Ajax
2 reviews Ajax, ON
10/10

In-ground pool fill in

I was so satisfied with the service it was unreal. Not only was this company extremely reasonable but they did everything they said they were going to do. They filled in our pool to the point where you would never know there was anything there. High integrity and reliability with this company. You will not be disappointed. Fantastic service!!

1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a review about Sure Cut Landscaping Ltd. We are pleased to know that you are more then satisfied with our job, filling in your in ground pool as we take customer satisfaction very serious! We hope you are happy with the new yard that is the result of this work, and feel free to recommend us to your friends and family! Thanks again!

tiffany from Mount Albert
tiffany from Mount Albert
1 review Loretto, ON
10/10

Pool Fill-in

My husband Cayden and I were getting tired of seeing our pool in the back. It was becoming to costly for only using it a few times. So we called up a few different companies. We called Michael from Sure Cut Landscaping and what a relief that was. He called us back within 5 hours, then came to see the pool within 2 days. He emailed us the quote the same day he came to see the pool. We talked and decided to go with him.
Michael and his crew did our pool fast and in a efficient manner. They didn't stop, even after the sun went down. They pushed and finished our pool within 3 days of hard work and effort.
The finish product was amazing. We are so pleased with how it turned out.
We would definitely recommend Sure Cut Landscaping to anyone looking for a company to removal their pool.

1 of 2 people found this review helpful.
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Renaldo C. from Toronto
Renaldo C. from Toronto
1 review Toronto, ON
10/10

Junk removal + pool fill-up

I wanted to get both my backyard and my pool fixed up (fill in).
Me and Josephine, my wife, we were sick about our mess in our backyard and we decided to take some actions about it.
We called in a few companies but none of them offer the junk removal service. So we decided to hire two separated companies until someone recommend us Surecut landscaping. We talked to Michael and literally in less then 8 hours we got our best quote on our table signed and approved by Michael. He and his amazing crew started the job in 2 months after we shake hands .
The job itself took about one full day to complete which surprised us a lot.
Other companies they told us 3 to 4 days.
Overall we were very happy with our decision and thanks God we got referred by our happy neighborough who got their poll fill in in the same year with Sure cut company

0 of 1 people found this review helpful.
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john from Barrie
john from Barrie
1 review North York, ON
10/10

poor removal

Sure cut company solved my headaches for decades. I tried to fill up my pool but never had the time and nerves to waste to make my backyard nice an clean.
Now the problem is solved just because Mikey from surecut make the job so simple and efficient!

1 of 2 people found this review helpful.
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Stroer Gel from Newmarket
Stroer Gel from Newmarket
1 review Newmarket, ON
10/10

Poolfill in my concrete pool

First of all I got this Michael on the phone a few months ago and he told me that he is very busy dealing with projects, but he bother to come to my home and give me an estimate.
He also gave me a quote, which in the end it shows to be almost the best one from all 5 companies I called.
anyway to make it short, it was a good experiences, they did a clean and great job.
I had a concrete pool, which not everyone can do a proper fill in, but Michael and his team prove that they can handle it.
I just want to thank him again - thanks !

1 of 2 people found this review helpful.
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More about Sure Cut Landscaping Ltd.

Specializing in: Swimming Pool Fill-Ins, Pool Demolitions, Pool Removals, Indoor Pools, Inground Pools, Above Ground Pools, Concrete Pools, vinyl Pools, Fiberglass pools, Block Pools, Hot Tubs, Spas, Excavating, Waterproofing, Natural Stone Retaining Walls, landscaping, water falls and ponds
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