Stair capping and replace railings and balusters
Over the last year I have used professional contractors to renovate almost my entire house. I wish that all contractors had the character and customer service values that Moe and Renew Stairs have shown. Moe went the extra distance to make sure that I was satisfied.
As part of the renovation I needed to recap my stairs and replace the railings and balusters. I requested quotes from 3 stair companies. Two were recommendations from friends. For the third I found Renew Stairs on HomeStars. Moe's quote was in the middle from a price perspective but even during the quotation phase I was impressed with his level of attention to my project and I had a sense that he was committed to customer satisfaction. I chose Renew Stairs.
I was very particular about matching the stain to be used on the new oak railing and Newel posts to the stain of my new hardwood floor. I’m sure I took a fair bit longer and requested many more samples than your average customer but Moe never made me feel rushed. On top of that whenever I called he either answered the phone immediately or returned the call promptly – something that can be hard to find these days.
The stairs are in and I am completely satisfied.
- Approximate cost of services:
- $5,000.00