Steve, the owner, was on top of things from the first call. He followed up quickly, and we didn't have to run after him when we had questions, which is very much appreciated. If you've ever run after trade guys (and who hasn't), you know what I'm talking about. His company specializes in crown moulding. The selection isn't extensive, but the crown moulding style offered is simple, yet elegant, and looks good in almost all decors, so it's a wise choice. The material is MDF, not wood or plaster, and its flexibility allows for easy corrections of uneven walls and ceilings. The price is affordable by most budgets. At around 4$ a linear foot, with no extra surprises, it's well worth enhancing your home. When the installation crew (a team of 3 guys) showed up, I was absolutely amazed at their skill level. They managed to do most of my first floor under 2 hours, and it looks good !!! Can you say WOW ??? The corners are miterred, no coped, so they can save time there, but honestly, as long as it fits, I don't care how it's done. On my budget, I'm not going to pay twice as much for coped corners. In a multi-million dollar home, maybe using another material and coping corners would be a better choice, but for our house, this was perfect, as the seams came out very tight. The caulk applied was precise, and can be painted over, which is way better than drywall compound (that will eventualy dry and crack) or silicon (that cannot be painted over). The nail heads were covered, but before we can paint the crown moulding, we will need to go over them a second and possibly a third time, to ensure no dips are visible. This, however, was expected. The installation crew was careful not to damage anything, and cleaned up after itself. Overall, this was an outstanding job, very professionaly done. Good work guys !!!