Captain Electric

Electricians
Pickering ON L1W 3V4
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Captain Electric
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98%

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Reviews for Captain Electric

Average customer rating:
9.8 10 (388 reviews)

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Kay
Kay
4 reviews Pickering, ON
10/10

Rewiring and fixture installation...

After calling about 5 different electricians, I decided to have Captain Electric come over to my home for an initial estimation. I was impressed with the polite and professionalism of the office staff over the phone.
Two electricians showed up on time and we did a thorough walk-through of my electrical issues and needs. They gave a detailed explanation of the work they can provide and even were able to change my opinion on work I previously wanted (to lower the cost to me:)
On the work day, they showed up on time and used shoe covers to protect my wood floors and keep them clean.
The work was done efficiently, while cleaning up after themselves and taking the garbage with them!
I feel very comfortable that the work is done well, and it is guaranteed by them. Also, the price they quoted is what I paid... so no surprises. If I need work done in the future, I will definitely call again. I learned a lot from them, while watching them and talking about the work they did.
I wish all service professionals operated like Captain Electric.

Approximate cost of services:
$1.00
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Company Response

Thanks Kay, we appreciate your review. It is good to hear that you appreciated our polite office staff. Our electricians are there to help solve our client's problems, to inform, educate and provided any options. You also mentioned our "cleanup," which we beieve is a very important part of any job, we are glad you noticed. We look forward to being of service again, when you need us.

Jonathan Thurn from Oshawa
Jonathan Thurn from Oshawa
1 review Oshawa, ON
10/10

Electrical Clean Up

I have a rental property that recently sold and upon a home inspection, it was brought to my attention that some electrical issues needed to be addressed. I contacted Captain Electric and made an appointment. Two men arrived on-time and were extremely professional. A thorough inspection of the areas in question was done and a very reasonable price was quoted to me. They asked me if I would like the work done right then and there. I thought I would have had to take more time off work and schedule another appointment. Both men worked very quick and very hard and the end result was amazing. Thank you so much for your professionalism and hard work. I will use your services again and I will definately refer you to anyone I know who requires any type of electrical work.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you Jonathan - for posting this review. We were happy to have been able to solve the electrical issues promptly for you. It would not have been good for unresolved electrical problems to interfere with the sale of your property. Thank you for choosing Captain Electric, and we look forward to seeing you again when you need us.

Joe and Mary from Scarborough
Joe and Mary from Scarborough
1 review Scarborough, ON
10/10

Electrical

On July 10 of this year, we had Captain Electric come and do some urgent major electrical work in our house which was done professionally, promptly and neatly. Really appreciate the job well done.
Kudos to Dan, Kevin, Zack and Dave.

Joe & Mary (of Scarborough)

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Joe and Mary. It was our pleasure to meet you and work for you. Water leaking into an electrical panel is definitely something that needed to be looked after promptly. We are glad to have been able to help you. We look forward to seeing you again. Thank you for choosing Captain Electric.

black widow from Whitby
black widow from Whitby
5 reviews Whitby, ON
10/10

electrical plug replacement

as always, captain electric provides quick, professional and thorough service. dan was great -- very pleasant and friendly and really knew his stuff. he even reminded me about a discount coupon i forgot i had, for extra savings! very pleased with captain electric's work, as usual!

Approximate cost of services:
$150.00
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Company Response

Hi "Black Widow," Thank you for the nice review. We will see you next time you need electrical service or repair.

Mike
Mike
5 reviews ,
10/10

Lights in backyard, lights in basement

It was a pleasure to deal with Captain Electric. The company is obviously well run, very service oriented and focused on quality. Enrico and Kevin did various things for us over the course of 2 separate visits. They were very knowledgeable and very professional. Enrico took the time to walk me through the order/billing and the various electrical things that he'd done. I would certainly use them again.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Luisa. We are glad to hear that you are happy with our service. We believe that explaining exactly what we are doing and why we are doing it is important to our clients. It is a homeowner's "right" to know these things. Making your home safe and secure and having you as a satisfied client is our goal. We hope to see you again, the next time you need electrical service.

Ellen from Scarborough
Ellen from Scarborough
6 reviews Scarborough, ON
10/10

Installation of Floodlights in Backyard

Excellent work by Enrico and Kevin in the rewiring and installation of our floodlights. Good choice on the floodlights - the halogen light bulbs provide great illumination. I would highly recommend this company for any electrical work.

Approximate cost of services:
$500.00
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Company Response

Thanks Ellen, we appreciate your comments. The lights are now safely and properly wired, to code, and should provide you with the illumination that you need. We will see you again next time.

Ellen from Scarborough
Ellen from Scarborough
6 reviews Scarborough, ON
10/10

Upgrade to breaker panel; relocation of panel; replacement of hydro meter base

The team of Enrico, Dave and Kevin were amazing - very efficient, professional and courteous. The work done was very complicated - upgrade from fuse to breaker panel, relocation of breaker panel to outside of bathroom, replacement of the hydro meter base. The team worked tirelessly throughout the day and ensured that the power was restored by late afternoon, which other electrical contractors could not accomplish. Office staff was also very efficient in coordinating the site inspection and scheduling of the work with Toronto Hydro. They made the whole process seamless and less stressful. I would highly recommend this company for any major electrical work.

Approximate cost of services:
$6,000.00
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Company Response

Ellen, we appreciate your review. A well executed project does require planning. Electrical Permit, arranging for a disconnect and re-connect the same day with the LDC (Toronto Hydro in your case), being pre-authorized for re-connection with the ESA (Electrical Safety Authority), and of course having the correct manpower to complete the work quickly and efficiently.

If a power outage is not planned carefully it can be stressful for the client and the work crew. Our goal is always to have the work planned carefully and the job run smoothly from start to finish.

We look forward to serving you again, when you need us. Thank you for choosing Captain Electric.

Dave from Courtice
Dave from Courtice
1 review Courtice, ON
10/10

Power outages, change fuse box

I cannot say enough positive things about Captain Electric... Terrific service in every aspect of their work and interaction with us. 1) Initial phone contact was with an actual live and polite person, no answering machine. 2) They came 'on time' as they promised to assess the problem and returned the same day to resolve it. 7 hours of work done the same day! 3) They wore shoe covers to avoid tracking dirt through our home, and used drop sheets. 4) They took time to explain the problem in detail, answered all of our questions, and gave us options for the different repairs that were available. There was no pressure and no upsales job. 5) They arranged the details with Hyrdo One to turn off the power and turn it back on, and for the power inspector agency to sign it off at the end of the work. We didn't have to arrange anything. 6) Their work was neat, labelled, and with great care. 7) After the job was done they took the time to explain their repairs and installations in detail. 8) They left our residence without leaving any trace that they were there. No left over packaging, saw dust, or masonary chips. 9) They were most professional, polite, kind and very respectful of our home. 10) It's obvious that they take pride in their profession and business with how they carry out their work and interactions with their customers! These are the 10 reasons why I gave Captain Electric a 10 out of 10. I've dealt with electricians, plummers, gas fitters, and other contractors in the past... Captain Electric surpasses the previous workers in so many ways. Excellent work guys!

Approximate cost of services:
$3,200.00
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Company Response

Thank you Dave, we appreciate your comments. No one likes electrical problems, especially with a main panel. It was a pleasure to work for you, and I am glad we were able to solve the problem that day and that you are happy with our service. We look forward to seeing you again next time you need us (only - hopefully not in an emergency next time). Thank you for choosing Captain Electric

Todd Green from Oshawa
Todd Green from Oshawa
1 review Oshawa, ON
10/10

install switch panel & smoke detectors

The reason my wife and I chose CE was because of the reviews from other customers and also their A+ rating with the BBB.

They were professional from our 1st contact to completion of the project. The quoted price was what we paid - no surprises.
We will definitely use CE for future work..Our two dogs loved the Tim bits that the technician gave them. They are his friend for life!

Approximate cost of services:
$3,800.00
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Company Response

Todd, thank you for posting your review. When we look at a project and provide a quote, that is the agreed upon price, no surprises. I am glad to hear you are happy (and the dogs too). We look forward to seeing you again.

Rebecca from Ajax
Rebecca from Ajax
1 review Ajax, ON
10/10

Electrical

Captain Electric did an amazing job on changing us over from fuses to breakers. Great service, clean work & very professional. We will definitely be using them again in the future.

Approximate cost of services:
$0.00
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Company Response

Thanks Rebecca. I am glad to hear that you are happy with the service we provided. We look forward to seeing you again, when you need our services. Thank you for choosing Captain Electric.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.