Captain Electric

Electricians
Pickering ON L1W 3V4
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Electricians
Captain Electric
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98%

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Reviews for Captain Electric

Average customer rating:
9.8 10 (387 reviews)

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Brenda from Ajax
Brenda from Ajax
6 reviews Ajax, ON
10/10

fix wiring

The home I recently purchased was improperly wired and was a fire hazard. Captain Electric's Enrico came and assessed the situation and suggested what I needed. Since I have been through one major renovation I was wary but there was no need , this company is straightforward. There were no hidden costs. I found the Electricians and apprentices to be polite and respectful of my home. They completed the work on time and on budget. I will use them again and would recommend them to family.

Approximate cost of services:
$5,000.00
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Company Response

Brenda, thank you for your review of our services. We are always happy to help a homeowner make their home a safer and more secure place to live. Eliminating the electrical hazards that were present should now provide you with peace of mind. We look forward to seeing you again when you need us.

Alyssa from Toronto
Alyssa from Toronto
2 reviews Toronto, ON
9/10

Electrician

We've been living at our home for 4 years and haven't needed electrical work until now. We've saved up (non-urgent) jobs and Dave came to look at everything all at once. With a 5 month old baby, we wanted to ensure the house was baby-proof and all the safety stuff in place (fire alarms, CO detector, etc). Dave was professional and has 20 years+ experience and spent 2 hours with me. He was knowledgeable and nice. It cost $134 (including HST) and was well worth the money. He went to his truck and got a ladder to check the outdoor light bulbs and the bathroom vent that had blown out, so that when they return on a 2nd visit - they'll know exactly what to bring. They're coming back tomorrow to do the installation & I'm looking forward to using the 2nd bathroom again! Overall, I'd recommend this company.

Approximate cost of services:
$134.00
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Company Response

Thank you Alyssa for your review. Your Smoke/Carbon Monoxide Alarms are now up to standard, along with some Ground Fault Protection on your Jet Tub. We look forward to serving you again. Thank you for choosing Captain Electric.

Sam Paulo Natividad from Pickering
Sam Paulo Natividad from Pickering
1 review Pickering, ON
10/10

Aluminum wiring problem

They provided prompt service they were on time coming in. The electrician Dave walked me through the process and explained everything that I need to know. The work was excellent and dealt professionally.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Thank you Sam Paulo for posting to Homestars. We are glad you were pleased with our service, and look forward to seeing you again when you need us.

Christine G. from Scarborough
Christine G. from Scarborough
1 review Scarborough, ON
8/10

Installation of GFCI receptacle and light fixtures

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Captain Electric provided prompt service, showed up on time, and has a very pleasant staff. They provided me with good, clear explanations of the services. Overall, I found the completed work to be very professional.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Christine, thank you for posting here. You mention prompt, on-time service, pleasant staff, clear explanations. These things are important to most people, and that is why they are important to us. I am glad your experience was good. We look forward to being of service again, when you need us.

Dennis Hebert from Whitby
Dennis Hebert from Whitby
3 reviews Whitby, ON
10/10

Install new plug for 220v

Brian and his team came in on an off hours time in order to ensure there would be no interruptions to my customer service. They showed up as scheduled with all the necessary tools to complete the job. They cleaned up after they were done and billed me exactly what we discussed up front for the job. Their work was top quality and efficient. They are someone I would definitely recommend to anyone.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Thank you Dennis .... We were glad to be of help in getting power to your new machine....Clean-up is very important to us - after a job is completed, you should not be able to tell we were there.... Our "upfront straightforward price" means that the price will not change once you have been given the quote....Thank you for choosing Captain Electric and we look forward to seeing you again when you need our services.

Brandon F from Ajax
Brandon F from Ajax
1 review Ajax, ON
10/10

Cct Problems. Outlets not working

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dave from Captain Electric promptly and efficiently assisted us with various electrical issues. Outstanding service and fairly priced! Dave was very informative and professional. Thank you Captain Electric! You really provided peace of mind.

Approximate cost of services:
$220.00
1 of 1 people found this review helpful.
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Company Response

Brandon, thank you for posting your review. We are glad to have been of service. We will see you next time you have the need. Thank you for choosing Captain Electric

John M. Sheridan from Bowmanville
John M. Sheridan from Bowmanville
2 reviews Bowmanville, ON
9/10

Installation of a 240 volt EV charging station in my garage.

Today, October 1st, Dan and Kevin, two electricians came from Captain Electric to install a 240 volt charging station in my garage. These gentlemen arrived within the agreed upon time and conducted the installation expediently. They took great care to be neat (in how they ran their cables, wired the panel, and secured the cables) and tidy (in how they swept up after them selves and wore cloth slippers over their shoes each time they entered the house). Dan and Kevin were extremely personable. They answered all my questions, consulted with me as to the best location wires and the charger should go, and even attached a ground wire for me that was left danging by my panel (we think it was left from Bell Canada when the phone lines were put in). The quoted cost is what I am told Captain Electric is charging BOSCH. I am being charged $4260.16 by BOSCH for the labour, materials, permit fee, EVSE Hardware, and tax. This price is eased a little by the Ontario Government's incentive program. I should be getting $1000.00 rebate back from them.
Captain Electric is BOSCH's pick for contractor in this area and I was very pleased with their service.

Approximate cost of services:
$2,444.00
1 of 1 people found this review helpful.
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Company Response

Thank you for posting this review John. I am pleased to hear that you are happy with the installation and with our service. The Level 2 EV charging station that you had installed is the best method for charging an Electric Vehicle. It equates to a faster charge time than plugging into a 120 volt receptacle (and please note: The Ontario Electrical Safety Code requires a 20 amp circuit for people wishing to use a 120 volt receptacle in the garage, so legally they cannot just plug into an existing 15 amp outlet as this represents a fire hazard).
........ Congratulations on joining the green revolution! We are sure you will enjoy the savings on fuel costs, and be happy with a much faster charging time.

Wes
Wes
12 reviews , ON
10/10

Whole home surge protection

I called Captain Electric based on the reviews on homestars. I had a couple light switches that I thought were arching, so I had them take a look. Since they were going to be there anyway, I inquired about whole home surge protection, which I had be looking at for a while. Enrico did a excellent job and the whole team was great when scheduling and trying to accommodate my work schedule. If you are looking for a very professional team, I would highly recommend them.

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

Wes, thank you for posting here on Homestars. We believe that you made a wise choice to have us install Whole Home Surge Protection. Many people have it installed after a big insurance claim to replace electronic components in their home, but installing it before something happens is better. Surge protection installed at the Main Panel is a "first line of defense" for protecting electronic components in the home, We recommend this for all homeowners, With the amount of electronic components in the average home, In this day and age - Surge Protection is more than just a luxury item, and could very well save the electronics in your home, which could otherwise be destroyed from power surges and spikes from lightning storms or power distribution problems. We thank you Wes, for choosing Captain Electric, and hope to see you again when needed.

A.L, Markham
A.L, Markham
4 reviews Markham, ON
10/10

Installation of multiple T8 fixtures in garage

This is my first time dealing with Captain Electric and the experience is positive from the person who took the phone call to the completion of the project by Enrico and Kevin.

The call taker was very polite and professional. She explained to me clearly during my first call. And she did follow up quickly when I enquired about when the technicans are coming.

The technicans, Enrico and Kevin are polite and professional. They arrived at my home within the time frame. They explained the cost clearly at the beginning and have the parts ready to be installed. Initially I was looking for two T8s in my garage but it has ended having a third one in order to illuminate the garage entirely. The quality of the T8 fixtures (wrapped) look great and the craftsmanship of the installation of the required metal junction and the metal conduits are excellent. In particular, they took the time to install the third one to make sure it co-exists with the garage door opener aesthetically. They also relabelled the electric panel to reflect the new light fixtures.

They also left a few spare T8 and they did sweep my floor thoroughly after the completion of the project. And a nice thing is they even brought their portable garbage bin and so no mess was left.

In summary, they are courteous, patient, meticulous, and respect my home. The work was done professionally and it was explained clearly.

Highly recommended.

Approximate cost of services:
$880.00
1 of 1 people found this review helpful.
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Company Response

Andy, thank you for posting your review on Homestars. When we work on someones home, we are leaving "our mark." It is important to us that our installation is neat and clean, and that the workmanship is of the best quality. Your home is your "castle." When you look at the lights in your garage, they must look good. Thank you Andy for choosing Captain Electric, and we look forward to seeing you again sometime.

Kay
Kay
4 reviews Pickering, ON
10/10

Rewiring and fixture installation...

After calling about 5 different electricians, I decided to have Captain Electric come over to my home for an initial estimation. I was impressed with the polite and professionalism of the office staff over the phone.
Two electricians showed up on time and we did a thorough walk-through of my electrical issues and needs. They gave a detailed explanation of the work they can provide and even were able to change my opinion on work I previously wanted (to lower the cost to me:)
On the work day, they showed up on time and used shoe covers to protect my wood floors and keep them clean.
The work was done efficiently, while cleaning up after themselves and taking the garbage with them!
I feel very comfortable that the work is done well, and it is guaranteed by them. Also, the price they quoted is what I paid... so no surprises. If I need work done in the future, I will definitely call again. I learned a lot from them, while watching them and talking about the work they did.
I wish all service professionals operated like Captain Electric.

Approximate cost of services:
$1.00
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Company Response

Thanks Kay, we appreciate your review. It is good to hear that you appreciated our polite office staff. Our electricians are there to help solve our client's problems, to inform, educate and provided any options. You also mentioned our "cleanup," which we beieve is a very important part of any job, we are glad you noticed. We look forward to being of service again, when you need us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
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