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This entry did not meet HomeStars review criteria.
install light fixture on a 9' ceiling
Thank you Theresa. We appreciate your comments. We do try our best to meet our clients needs. Diane knew this was something you needed done very quickly, and was able to adjust scheduling to have one of our electricians there promptly. Kevin is one of our youngest electricians, and very good with anything hi-tech. Thank you for choosing Captain Electric and we do look forward to seeing you again when you need electrical service. ...... bw
Installation of light fixtures.
Hi Sheila, thank you for commenting on Homestars. We always strive to explain fully the work that we are doing, and provide options. An informed client can make the right decision .We do not believe in high pressure sales tactics, they are not a good business practice, for any business. Thank you for noticing Dave's thorough clean-up. We look forward to working with you again when you need us .......bw
installation of GFCI receptacle
Thank you Lisa. We appreciate your kind words for Kevin. We also appreciate your patience on the day of your appointment, because we had to do some rescheduling of jobs that day, and were a little later than your original appointment time frame. This happens occasionally in the service business. When another job takes longer than anticipated, it is very important that we let the next client know as soon as possible. Thank you for understanding and making a minor adjustment in your schedule. We look forward to being of service again the next time you need anything electrical in your home. Thank you for choosing Captain Electric .......bw
Shea, we appreciate your kind words. It has been our pleasure to provide our electrical services for you and your family for so many years. Your new Standby Generator now provides you with additional peace of mind. Regular maintenance will keep it in top working order.......Thank you for placing your trust in our team. We will see you next time........ bw
Thank you Mihaela, for mentioning the extra care taken to ensure the fixture looks great, and to keep the work area protected during the installation. Your home is your castle, we respect that, and we always want to make sure that your home is well protected while we are working in it, and that clean up is thorough as well. We are happy to be of service whenever you need us. Thank you for choosing Captain Electric....... bw
Replace main fuse panel-rewiring of reno project
Thank you Mike. Your home is much safer now that these problems have been corrected. Amateur wiring that has not been inspected is often the cause of electrical problems, and this is something that we see on a daily basis. We were happy to have helped you correct these deficiencies. We look forward to being of service again when you need us. .....bw
Replacement of electrical panel
Heather, thank you for commenting on Homestars. We were glad to have been able to fast-track your service replacement (and we should mention that the staff at Veridian were very helpful in scheduling this quickly). Thank you for noticing and mentioning the hole we had to dig outside for the connection of the new service by Veridian. When digging a pit or trenching we do place a high importance on replace sod, soil or pavers and restore the condition to original as best as possible. We look forward to seeing you again. .....bw
Basement rewiring and Panel replacement
Thank you "G." ... I am glad to hear that you were happy with our services. You mention Dan taking the time to explain everything thoroughly to you, and to review all your options. We believe that spending this quality time with our clients is one of the most important aspects of helping them make an informed decision. How else could we expect to earn your trust? .....it's also nice to hear that they were polite and cleaned up after they were finished. In regards to "honesty, integrity and good manners" - we expect nothing less from all of our people. .... So, we thank you very much for your kind review, and we look forward to seeing you again. ....bw
Thank you Jeff. We appreciate the comments you have made. Our team works hard to meet and exceed our customers expectations. This consists of spending a lot of time as a company working on ways to make our client experience better. There is always room for improvement, but we try our best...... All of our electricians truly believe that their job is to make the client's home safe, provide options, make recommendations, and educate and inform homeowners so that they can make the right decisions regarding their electrical installation or repair......Thank you also for noticing and mentioning the "Ladies," our CCR's (Client Care Representatives), who answer our phones, schedule service visits, and handle a large part of the front office workload. We think they are amazing too! ..... Jeff, we are very happy to have been of service and look forward to seeing you again soon. ...bw
Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.