Captain Electric

Electricians
Pickering ON L1W 3V4
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HomeStars  >  Electricians in Pickering  >  Captain Electric  >  lights out in only part of the house area
nance from Richmond Hill
nance from Richmond Hill
5 reviews Richmond Hill, ON
10/10

lights out in only part of the house area

We have a very old house with twist-in type fuses. The power went out in only 1/2 the house area, other half was fine, yet both were on the same fuse. Some rooms had power, yet others did not. I called Captain Electric and their response was immediate. Dave came out to the house within the day & surveyed the situation. He took only minutes to diagnose that the system's faulty old wiring started an electrical fire down stairs in the ceiling area, while the actual cause of this shorting out was upstairs. There was an electric heater upstairs that had shorted out and actually traveled through the wires to an overhead downstairs lightbulb, &caused the wires to burn downstairs. Since it was the wiring that was smoldering, it was not visable unless you removed the ceiling tiles, but there is was, burnt chared wires that could have caused a house fire had Dave not detected it. It was pure genius on his part to be able to find this behind the ceiling tiles, and to look downstairs,remove the ceiling tiles and find the burnt wires in a light socket that was working! - you would think that because it was working, that it was fine, but it wasn't, and it would be just a matter of time before it would have started a fire. Dave is extremely knowledgeable& I doubt anyone could have detected this so quickly. It was very impressive, and saved our lives I believe. I would not hesitate to recommend Dave /Captain Electric to anyone. I am extremely pleased with his services. It was his years of experience that enabled him to diagnose and fix the problem as quickly as he did. Wonderful person to deal with, he is quick & efficient, and he explains everything in a very easy to understand manner. The receptionist is very nice and helpful as well. Great company to deal with. You will be glad you called. We have some more work that needs tending to, and we will definitely be calling Captain Electric again.

Approximate cost of services:
$545.00
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Company Response

Thank you Nance for your review. Being able to find the source of an electrical problem, and make the correct repair comes from years of experience (it is not learned overnight). .... Our team of electricians are experienced at finding problems, providing solutions, and making repairs. We were happy to have been able to solve your problem and make your house safe again. We do try our best to make your experience a happy one, starting with our Client Care Reps that answer the phone, and we thank you for commenting on this. We look forward to seeing you again when you need us. .... bw