Read good reviews in HomeStars, although catchy names make me a little nervous. The initial appointment was on time and conducted in a professional manner. i went over the work to be done, which was checking and repairing some outlets, and installing a bathroom fan, and removing a kitchen fan lite fixture and replacing with a standard lite fixture. The price was about what I estimated it would be, and Dave, who was a master electrician explained a bit about the company and himself, and we then set up a time for the work. The company called a day before the scheduled work, to re-schedule it, which was a bit of a problem for me as I had scheduled it for when I was off from work and available. The reason in this case was totally understandable, as they were dealing with emergency situations due to the ice storm. A new date was set which accommodated my split work shift, and they showed up as promised. Two electricians, Dave and Dan, then completed the work, and reviewed it with me. The work was professionally done and both Dave and Dan were courteous (work is free if they swear)and finished the work quickly, with good cleanup before they left. Overall I was very impressed with the professionalism of this company and its electricians, and I would not hesitate to use them again or recommend them. I rarely give any contractor a 10 as any contracting job is inherently difficult to do perfectly, but they are a 9+ for sure and if you want quality work, by highly qualified electricians at a fair price, with a company that provides polite and knowledgeable customer service, they are the ones to call, notwithstanding the catchy name. Thanks guys!
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- Company Response
Thank you William for your review, and we thank you especially for being understanding of rescheduling your appointment due to the ice storm, while our company restored power to dozens of customers. We do our best to keep our appointments, provide a professional service and clean up. and Glad to hear you were pleased with our service and gave us a 9+. As for our name, yes we realize that some may be apprehensive. As one client said to us "I figured you guys are either crazy or really good." Thank you for choosing Captain Electric, and we hope to see you again sometime when you need us.