Appliance Surgeons

Appliance Repair
ON
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HomeStars  >  Appliance Repair in Nepean  >  Appliance Surgeons
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93%

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Reviews by rating (past 12 months)

Reviews for Appliance Surgeons

Average customer rating:
9.7 10 (23 reviews)

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Patricia in Toronto
Patricia in Toronto
1 review Ottawa, ON
10/10

Appliance Repair

I have used Appliance Surgeons for approx 7 years. Tony is amazing. He knows what he is doing. He has fixed at least 3 of our appliances. He is timely, efficient and cost effective. Most of all, when he leaves your house, your appliance is as good as new and his warrange is 2 years. I can honestly say he is the best service man we have used.
Thanks again,
Patricia and Shawn

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Company Response

Dear Patricia and Shawn, It has been our pleasure servicing your appliances. Thank you kindly for taking the time to write this review. Lisa and The Appliance Surgeons Team

Wayne in Ottawa
Wayne in Ottawa
1 review Ottawa, ON
10/10

Fridge repair

Woke up to a semi warm fridge. Contacted Appliane Surgeon via e mail and received a quick response from Lisa. Tony arrived a few hours later as promised and had the fridge cooling again in no time. He even had the required part in his Van! Fast friendly efficient service at a reasonable price. I will not hesitate to recommend this company to friends and family.
Thanks again.
Wayne and Donna

1 of 1 people found this review helpful.
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Company Response

Dear Wayne, It was our absolute pleasure. Lisa and The Appliance Surgeons Team

Bettina in Ottawa
Bettina in Ottawa
1 review Ottawa, ON
10/10

replacement of ice maker

We've used Appliance Services several times over a number of years and we have always been very satisfied with their service. We had problems with our old dishwasher and Tony always found the right solution to repair it. Lately our ice maker stopped working and needed replacement. Tony has always been very kind, explaining to us what the problems were and how he could repair them and he also gave us the approximate cost. Lisa is also very kind and efficient in booking appointments. We highly and gratefully recommend Appliance Surgeons!

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Company Response

Dear Bettina,
Thank you for taking the time to write this review. We greatly appreciate your support and look forward to servicing your appliances in the future. Lisa and The Appliance Surgeons Team

Shaz in Gatineau
Shaz in Gatineau
1 review Gatineau, QC
10/10

Repair Service

My Clothes Dryer stopped working. I needed someone to repair it fast. I called Appliance Surgeons. The Technician came the same day at a very convenient time for me. He changed the belt and put in a kit very fast. My Dryer runs like new. It was excellent service and I will definitely recommend them to all my friends.

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Company Response

Dear Shaz,
Thank you, it was our pleasure to service your dryer. We look forward to servicing your appliances in the future. Lisa and The Appliance Surgeons Team

Francine in Nepean
Francine in Nepean
1 review Ottawa, ON
10/10

Gas stove repair

We had a gas stove to fix in our condo and did not know any company. We called a few places and decided to go with Appliance Surgeons. Very good choice. The lady who took the call was very helpful and booked us quickly. The technician Tony was polite and efficient and explained what was wrong and the repair was done in the time frame he gave us.
Easy to communicate with them as well.
I would recommend this company to anybody . We are going to call them for any other repair we might need.

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Company Response

Dear Francine, Thank you for your kind review, we are grateful to have such supportive customers. We look forward to servicing your appliances in the future. Lisa and The Appliance Surgeons Team

Maison in Toronto
Maison in Toronto
1 review Ottawa, ON
10/10

Gas Range Ignitor Replacement

I called Appliance Surgeons and they came over the next evening . The service Tech. replaced the ignitor which was still under warranty at no extra cost. They honored their warranty program and provided excellent and professional service. I would recommend this company anytime.
Thanks for the great service.

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Company Response

Dear Maison, We greatly appreciate you taking the time to share your experience with our company, thank you. Lisa and The Appliance Surgeons Team

Emmavet in Ottawa
Emmavet in Ottawa
1 review Ottawa, ON
10/10

Dishwasher repair

We have used Appliance Surgeons for the past 10 years and have NEVER been let down by the service by Tony and Lisa. They always go that extra mile to fit us in. We get great advice and flawless repair service. I cannot recommend this company highly enough. I would never call anyone else for our appliances.

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Company Response

Dear Emma,
We are very blessed to have loyal customers like yourself. We thank you for taking the time to write this kind review. Lisa and The Appliance Surgeons team

Philip from Ottawa in Ottawa
Philip from Ottawa in Ottawa
1 review Ottawa, ON
10/10

Washer repair

Dealing with Tony and Lisa at Appliance Surgeons is a seamless, enjoyable experience. They are the ultimate professionals - timely responses, attention to detail and diligent.

They provide excellent customer service and are a pleasure to deal with. I would highly recommend Appliance Surgeons.

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Company Response

Dear Philip,
As we are about to embark on a short break, your kind review makes our day. Thank you so much and it was our pleasure. :) Lisa and The Appliance Surgeons team

Patricia in Nepean
Patricia in Nepean
1 review Ottawa, ON
10/10

Fridge Repair

Lisa was pleasant, efficient and organized in handling our request. Tony, our technician, came on time and was extremely polite and helpful. He finished the repair quickly, left the work space clean and the repair was done at a reasonable cost. Tony gave us good advice on what to do after he left to prevent a recurrence of the problem. It is so nice to have professionals like this in our home. I would highly recommend them.

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Company Response

Dear Patricia, On behalf of Lisa, Tony and the Appliance Surgeons team, thank you kindly for taking the time to share your experience with us. :) Jasmine

Richard Murtick from Ottawa
Richard Murtick from Ottawa
3 reviews Ottawa, ON
10/10

24 year old gas stove

Called Appliance Surgeons and they were there the next evening at no extra charge. Tony the service Tech. replaced the igniter ( which he had on his truck) that was improperly installed by a previous, well known company about 6 years ago, and even found a bad solder joint which he fixed before it gave problems. As a retired automotive tech, I know what these trades are like. He was very professional and friendly, and knew his job. YOU GET WHAT YOU PAY FOR, and this was worth every penny. $380. instead of a $3 or $ 4 thousand dollar stove. This company will be my first call next time I have appliance problems.

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Company Response

Dear Richard, It was our absolute pleasure to service your stove. Thank you kindly for the feedback and we look forward to servicing your appliances in the future. Lisa and The Appliance Surgeons team

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