An "Other Duct Cleaner," was so sloppy and incompetent, I was very nervous about hiring another duct cleaning service after they failed to complete the work. Enter Todd and his sparkling clean van, clear communication, and Swiss watch-like process. Working alone, there was no idle banter with coworkers. He was SO focused, in the zone, hour after hour. He just did the work, but always happy to answer questions. I had lots of questions because I like to know what is going on and how things work. He did things like, for example, put a towel AND a plastic corner protector against the wooden newel post at the bottom of the stairs, then bungie corded it in place. Every single register cover was removed carefully and put back perfectly. There was not a speck of dust anywhere. I was present for the whole job, as I own this fourplex and for my tenants' security, accompany all contractors while they work, but after an hour or so, I felt like I was on a day off. At no time did Todd need my help with anything. There were no problems. You know when you hire somebody to do one thing, and then you wish you had more things for THEM to do because you just trust them to do whatever they say they can do? That's how good Todd is at being a professional service provider. There is no higher praise. And as for all the ducts and vents, they are perfectly clean. Thank you, Todd.