Following an extensive basement renovation, our house needed its ducts cleaned. I visited the HomeStars website and chose Ozone Duct Cleaning. Today I am breathing easier. Yesterday, Todd cleaned the air ducts, cold air returns, bathroom exhaust fan, and dryer vent.
Although the air ducts were cleaned by another company following our last major renovation years ago, the job was less than adequate. Todd spent more than four hours remedying the situation, including clearing out 1" of pet hair lining the cold air returns. We moved in 12 years ago and have never owned a pet!!!
Todd was respectful of our time and property. He called ahead to confirm his arrival time. Prior to starting, he took measures to protect our home. His powerful equipment is noisy, but it does the job! I could hear clumps of debris tumbling through the hose on its way out!
When he left, all the vent covers were reinstalled, the bathroom fan back in its housing, the dryer rebalanced, and the furniture back in its place. He also took the time to advise us about furnace filters and humidity levels. On request, he also showed us how to replace the evaporative pad on our humidifier.
Thorough work takes time. You get what you pay for - the service was worth every penny. Greater efficiency for our furnace, bathroom fan, and dryer vent will prolong the life of that equipment. Improved air quality in our home means better health and peace of mind.
In an industry whose reputation is diminished, Todd provides a high level of client service and education in an attempt to regain the trust of the public. I am pleased to support a company with this level of integrity, character, and commitment. Ozone Duct Cleaning is literally a breath of fresh air!
- Company Response
Thank you so much for the extensive and positive review, and the kind words, we really appreciate you taking the time to do so......we are very happy that we could accommodate, and make a difference with the services we provided, it is great to hear such positive feedback from satisfied clients .....thanks again, and as always, do not hesitate to contact us anytime with any other questions