Poor house builds. Brutal after they get paid.
This was our second home built with Stepper. The first one 10 years ago went great, but wow have things ever changed. Stepper makes a lot of promises when you're about to move in and there's a lot of deficiencies. They say they'll fix and take care of everything. You give them the check and they're gone. You call and call, email and email. Promises, no shows are common. Stalling tactics til your year warranty is done then they really ghost you. Our basement floor is beyond cracked and needs to be replaced, 7 windows don't close, fireplace stone is coming apart, put the washer and dryer upstairs instead of down!, didn't insulate a outside wall, grading wasn't finished,
outside trim is terrible work, flooring is separating, the list goes on. Don't ever pay them in full until all fixes are made! They try to get you to believe it's all normal and accept their terrible work. Unfortunately our friends built with them in Mahogany and had the same experience as well.
This company is circling the drain.
- Approximate cost of services:
- $560,000.00