Long Life Windows & Doors Ltd.

We're very happy with Long Life, and with our new windows and door. We recommend them fully and we will likely hire them back at some point to do our front door.

After being surprised at how much it was going to cost (we had no reference point so, no idea what to expect), we decided to shop around. We spoke with 3 other companies. All 3 knew Long Life, and one even named the person who had put together our quote and said he is one of the best in the region. The first company told us to just stay with Long Life (seriously). The second company said they'd give us a competitive quote, and their quote ended up being pretty close to Long Life's (though it was a little cheaper - not by much). The third company wasn't able to provide as good of a product and their communication was terrible.

After all that, we ultimately decided to stay with Long Life, as we were very happy with their offering and communication and we were not as impressed with the other companies we spoke with. It turns out, that's just what windows cost.

On the installation day, they showed up a couple hours earlier than we were told, which was a bit awkward but hard to be mad at contractors showing up early. They said they'd probably be done around 3, and sure enough by 3 they were packing up and giving us a tour of the new installations. They keyed the new lock to our existing keys, a nice bonus. There was a woman on the crew who was especially helpful at answering our questions or directing us to the right person, and she also went above and beyond by repairing a bunch of bad caulking in our kitchen that had nothing at all to do with the windows. Much appreciated.

My only issue is there was a miscommunication and they did not install a peep hole in the new door as we had requested. However, they had someone calling us the very next day to come and drill one in, so really not a big deal.

So we are very happy in the end, and highly recommend using Long Life for your own project.