Compared to two other companies, Vinyltek was the clear winner on quality. I went and tried out two other brands and they weren't as good as Vinyltek. The hardware wasn't smooth and didn't glide. In fact, some were really clunky and I thought they were broken...but they were in fact, brand new. One other brand told me they couldn't do black window frames due to heat expansion and so they would break/crack/etc. Odd information considering I ended up getting black Vinyltek windows!
Paul was in the showroom that day I popped by so he introduced me to all their products. The windows are fantastic but the french doors is what really sold me. I also really appreciated the no-pressure, no sales pitch approach Paul had. He wanted to give me all the necessary information for me to make my own decision and not walk away feeling like I was backed into a corner and had to pick them. I felt so at ease that I asked for a quote. He then Josh over to do exact measurements, then gave me a more concrete quote and I went ahead with my order. Only needed to give a deposit and was told the balance was upon completion. The two other companies wanted at least 50% at the time I placed my order, so it tells me that Long Life stands by their product and also by the fact you will be satisfied with the product and installation.
Josh, Alice and one other fellow came on the day of installation. They had the scaffolding up in no time and started right away. Josh asked me what type of window sills we wanted, so I walked around the neighborhood and snapped some of my neighbors' sills that I liked and he did that for our place. The new sills with the stunning black windows really make the heritage-styled house look modern without taking away the heritage vibe. They did amazing work. They were in and out in two days and left the place looking exactly as it was before. Fantastic crew! I couldn't be happier with the work they did!
Thank you Paul, Zooey, Kris, Josh, Alice and the third musketeer on that crew for the excellent customer service and great workmanship! I've already had several people comment on how great the windows look, so thank you!