We did extensive research before selecting a builder in the West Haven neighbourhood of Leduc. What sold us on Encore was their "Master Builder" accreditation. This means they follow building practices that in many ways exceed building code. After living in my home for nearly 5 years I can honestly say we LOVE IT. Not even a nail pop in the wall (weird for a new home). Our home has been totally problem free. Ask those in the neighborhood as we did, this way you aren't just getting the people who are complaining. Also consider driving through one of their old neighbourhoods before buying in a new one. You will see these homes pass the test of time VERY WELL.