- Approximate cost of services:
- $5,000.00
- Company Response
Thank you so much for taking the time to write Tracy. We loved doing your doors as not everyone gets wrought iron and black coloured doors of your size. Thanks for making us look good!
Thank you so much for taking the time to write Tracy. We loved doing your doors as not everyone gets wrought iron and black coloured doors of your size. Thanks for making us look good!
Windows and Front Door replacement
Hi Scott, Thanks for the terrible review. I understand that you had problems with the manufacturer who was changing the small screen tear. I admit my patio door supplier has dropped the ball and frankly no one should have to wait through all those re-schedulings. Still, giving a "1" out of 10 because you have a small tear in the bottom of your patio door screen for a service that you don't need to be home for is beyond unfair in my books. If a company is booking times and trying to fix the problem, then that company cares, if the company does not respond then the company does not care. I can't guarantee how long some services will take to complete. Considering that no other company in my industry even warrantees screens I don't know what else I could do here. I'm sorry that you were so disappointed.
Thank you very much! You guys were great to deal with. Thanks for being patient with the design of the transom, I'm glad you liked the second variation. Thanks again for sending that picture.
Thank you very much! I just returned from four days in the Florida sun to this nice message. I will definitely inform my partner Niraj and spread this to the crew and factory. Thanks again.
Hi Pete, We really appreciate the feedback. Thanks for the compliments. I'll be sure to forward this to Eric. Thanks for bothering to write the review it really made my morning. Please feel free to call if you need anything installed, or serviced in the future.
All the Best,
James McKay
I'm sure Niraj would have loved to respond, but since I met Elaine as well I wanted to make sure there was something back from us. Thank you so much Elaine for bothering to write the review. Especially considering that installation was a fair amount back. I remember Elaine being very concerned that the windows came out just right(the grill pattern was rather tricky). Thank you so much Elaine for taking the time to thank us. I will definitely let Niraj know your thoughts. Sincerely, James McKay.
Replace front door (single) and rear slider with garden doors w/miniblinds
I appreciate this review by P.V. very much since it comes from someone who knows what we go through in the fenestration industry.
I met P.V. a couple years back and he was a no-nonsense insurance inspector.(I hope I got his job title exactly right).
Generally we have a very positive experience with people who have a good idea of the quality and service they require.
I for example know that P.V. will always tell me if something was not up to his standards, or if a product needed adjustment. Sometimes the hardest part of our industry is having communication from the customer to the installer, or myself. It sounds obvious, but a lot of my sales presentation is directed to instructions where I ask for the customer's help in always being aware of anything that is making our customers unhappy. Since we do construction anything possible and we can't guarantee that everything will always happen the 1st installation date, but we try our best to make it happen as quick as possible with the customer informed of information as soon as it is available.
Thanks P.V. have a great summer!
James
Thanks Tim! Appreciate your patience with the frosted glasses. It helped that you were able to work with the old homeowner in setting up a time so we could get the measurement quicker. Let me know when you need anything further.
Window Choice has a great BBB record, with an exceptional warranty and easily accessible owners. We have references in all postal codes in Mississauga, Brampton, Oakville, and most of Toronto including Markham, Scarborough and Richmond Hill. We usually will require NO deposit and install everything before payment is due.