Window Choice

I replaced all windows in last year, and was satisfied with their work. When I planed to replace my patio door, I called them again without any hesitation, the price is good, and the job is well done.

James provided excellent service as well as after service. One of our new basement screens went missing and I emailed James and asked him how to go about having it replaced. He emailed me immediately and told me "no problem", I'll send out an installer right away, which he did. We have already recommended him to other people.

Window replacement was inexpensive yet great service and great installation. We even had other service people comment how well they installed the patio door. the front door selection was fantastic as well.

I would recommend window choice without hesitation. The salesman Niraj was extremely helpful in assisting us with the windows and door that fit our needs. It was very refreshing to meet a salesperson where you didn't have the feeling that he was just out to make a sale at all costs. At no point did I feel intimidated or pressured. The installation staff was punctual and the quality of the workmanship was excellent.

Window Choice was recommended to me by a prior customer who also had excellent service. I have recommended them to other family members who were also fully satisfied.

The installation process was very efficient and friendly. We found that the installers took great care in everything they did. They were friendly,meticulous and very accommodating.
We love the new look!

To begin with, James was very helpful in explaining the work and which windows were the most critical to replace. He was also great at giving us suggestions for which windows and doors would look best with our particular home. The actual installation, which is always the concern for home reno projects, also went great. The mostly Polish crew worked efficiently and with quality, and did a great job cleaning up. They did an absolutely amazing job with our doors and the cove moulding. There was an error with one of the doors (placement of the hinges) but that was corrected immediately and at no cost to us. Definitely recommend them!

I have replaced my 10 windows with Window Choice. After getting a couple of quote and intensive online search for the reviews and decided to go with this company. His installers worked in professional way and as I expected, but it seems to me the guy who did the window measurement was kind of not right, because when the installers came with windows and find out there was at least two-inches short in width with the three windows in the master bedroom. I contacted James and the answers I got were that they had to leave more room for the new windows to open which I do not buy it until this moment. Overall they were doing good.

Mr. Niraj Mittal of Window Choice did three projects for me. His quoute was best for each project,His installers worked in professional way. He is flexible in payment terms. The best thing, he provides new windows in shortest time as compare to his competitors. For Windows & Patio Doors my first choice is "Window Choice"

This was the most horrible experience I encountered with Windows sales and installation company ever. I was left with damaged walls (interior and exterior)and water problems(went all the way in the basement). I ended up filing a complaint with BBB. My phone calls were not returned and through intervention from BBB, finally when James and Niraj did call, they would contradict each other for not returning my phone calls. Twice I took a day off from work on the schedule days and they did not come for the repairs. I waited about a year to solve this problem and eventually BBB recommend arbitration. Artibration process was not guranteed any time sooner and slight moulding was noticable in the basement drywall due to the water sipping in from the window. I was left with no choice but to hire another company for the repairs of the windows, repair for the water damage between walls and basement. If I had waited few more months, the mould would have spreaded from the basement to higher up. Added cost due to the repairs was $4,8000. James is a smooth taker. He will try to sell you with his sales pitch of customer service. STAY AWAY FROM THIS COMPANY.

I favored James as he is an alumni and also came in at lowest quote for our starter home. Cut out window double hung was installed perfectly, and still looking great. The assistance installer dropped some stuff that cause a hole in our kitchen window screen and left some debris after the job was over including some nails on driveway. After complaining, James did bring a screen by for me to do. However, I do not know how and since then the hole is still there.
The patio door was leaking but even though I had ask for a frame to frame, the studs were not replaced, though I now realized that it would have required taking out the part of the deck. The additional recapping was done but I had little confidence and ask James for some caulking which I attempted to do which now made the change over horrendously worst cosmetically. After the first winter we can tell you since the stud was not replaced, there is a huge draft that comes through that same corner that I had concern about.
This year we needed the master bedroom 2 windows replaced, child's bedroom and front entry door replaced , but the wife decided not to give James another chance the prove himself as I had called on him once again and she forcefully removed him from our list.