We live in a 120 year old house and so the issue is always 'what is behind the walls?' Ben wrote up our contract with the proviso that unexpected wiring or plumbing issues could result in higher cost. Fair enough, but the challenge is what is 'unexpected' in an old house? Well the HIP team did a fantastic job and, while we did come across some real and some questionable 'unexpected' issues, we were able to negotiate resolution in a fair way. We are absolutely delighted with the result and the crew was really great in keeping us involved in on-the-spot decisions. Work was completed quickly and, with the depth of the HIP Team, we were never left waiting for someone to show up. Great job!
- Approximate cost of services:
- $25,000.00
- Company Response
Hi Robert,
We always try to be completely upfront with unexpected issues that occur in older homes. Thank you for your patience and for your trust in us. We are are so thrilled with the way the bathroom turned out and we are excited that you are as well.
Ben & Dan