Hardwood Direct

Floor Retailers
12012 149 Street NW Edmonton AB
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69%

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Reviews by rating (past 12 months)

Reviews for Hardwood Direct

Average customer rating:
7.8 10 (4 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

hardwood flooring

Great service, great price on small lot hardwood flooring. Our previous purchase from here brought us back for a small project and we will go back again in the future! The staff helped us decide on a final choice for our project, and we are very happy with the results!

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Kyle from Sherwood Park
Kyle from Sherwood Park
1 review Sherwood Park, AB
10/10

home reno's

The staff were very helpful in picking the right flooring for our home's. We started with a basement in our old house to get ready to sell, the floor looked great and added value to the sale. In our new home we have replaced most of the main floor and plan to replace the basement floor with product from Hardwood direct. The staff are nice and helpful and their product pricing is very competitive their service is great. Why waste your time and money at a box store dealing with staff that sell boxes, Go to Hardwood direct and buy the floor you need from the experts that care..

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Kim from Edmonton
Kim from Edmonton
1 review Edmonton, AB
10/10

Hardwood

I bought Acacia Hand Scraped Hardwood for my house. The sales people were very helpful and knew a lot. It was also nice to walk into a place and get service. I was pregnant at the time and my husband couldn't come with me to pick it up, the lady said it was no problem they would load the boxes for me. It's been installed about 2 months now and looks fantastic. I'm very happy with it.

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Brad in Ardrossan
Brad in Ardrossan
2 reviews ARDROSSAN, AB

First Review

1/10

Purchase of Handscraped bali coco hardwood flooring

We purchased this flooring after seeing samples at the Edmonton Home Show. it was attractive and supposed to be much more durable than regular hardwood flooring. We have had a few issues with the company since purchase: stair nosings were special order, arrived warped and were not guaranteed by the company because we had them in our home approximately 1 month before install (they were manufactured 2 years before we received them though), more nosings had to be ordered and paid for by us as well as having a delay to our installer and an extra trip for him and a wait to have the install completed in a timely fashion; we have also had some problems with the flooring scratching quite easily and therefore, we would not recommend it even though we like its overall color and hand-scraped appearance. This product is from China, contained short pieces in the box (to pack more square feet in each box we assume) and our installer noted there seemed to be different densities of wood in each box. Our family tries to be reasonable to deal with but if Hardwood Direct won't stand behind the products it sells (we spoke to both Corey the salesperson and Coren the manager), unfortunately they will not receive a good recommendation from us.

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